Shane O'Neill
divisional data management lead at bank of ireland@ Bank of Ireland
Ireland
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Shane O'Neill is an experienced Operational Risk and Consumer Errors Reporting Manager with 19.4 years of work experience in the banking industry. He is skilled in conducting risk, consumer protection, data protection, risk management, internal audit, and fraud prevention. Shane has worked at Bank of Ireland in various roles, including Senior Manager - Data Management Lead and Divisional Data Management Lead. He also has experience as an Operational Risk Business Partner and Senior Internal Auditor at permanent tsb. Shane is based in Ireland and holds Professional Certificates in Conduct Risk, Culture, and Operational Risk Management and Fraud Prevention.
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Emails and Phone Numbers

@bankofireland.com
@boi.com
@vodafone.ie
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About

Experienced Operational Risk and Consumer Errors Reporting Manager with a demonstrated history of working in the banking industry. Skilled in Conduct Risk including Consumer Protection and Consumer Errors management, Operational Risk (Non Financial, People /Process), Data Protection, Risk Management, Internal Audit and Fraud. Strong program and project management professional with Professional Certificates focused in Conduct Risk, Culture and Operational Risk Management and Fraud Prevention from Institute of Banking in Ireland and UCD.

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Work Experience

Dublin, 4, IE

Banking

10643
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Shane O'Neill's Professional Milestones

  • divisional data management lead at bank of ireland (2016-08-01~2023-01-01): Implemented data-driven strategies to optimize operational efficiency and enhance overall business performance.
  • Senior Customer Advisor (2004-07-01~2008-04-01): Provided exceptional client guidance, driving customer satisfaction and loyalty.
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