Shane Welch
Senior Director Of Customer Experience@ Voxie
Seattle, Washington, United States
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Shane Welch is a results-driven and solutions-focused customer success leader with 17 years of experience. He specializes in portrait and wedding photography, with skills in lightroom and commercial photography. Based in Seattle, Washington, Shane is passionate about creating a culture of professional growth and inclusiveness while building and scaling teams. He approaches situations with creativity and an entrepreneurial spirit, leveraging his client lifecycle to improve the customer experience. Shane has held various managerial positions at companies such as Voxie, Twilio, and Zipwhip, gaining valuable experience in customer service, product management, and account management.
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Emails and Phone Numbers

@zipwhip.com
@comcast.net
@getty-images.com
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About

Results-driven, and solutions-focused customer success leader - Passionate about creating a culture of professional growth, shared knowledge, and inclusiveness, while building and scaling teams and processes. Approaches situations with creativity and an entrepreneurial spirit with a deep understanding of the client lifecycle, shaping cross departmental collaborations to improve the customer experience.

Work Experience

Atlanta, GA, 30328, US

Software Development

21
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Shane Welch's Professional Milestones

  • Photographer / Owner (2006-11-01~2020-01-01): Created stunning photoshoots and thriving in photo stores, helping clients achieve their goals and pursue their dream.
  • Account Executive, Mid Market (2018-01-01~2019-01-01): Building strong relationships with clients, providing exceptional sales experiences and maximizing revenue for the mid market.
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Education

Columbia College Chicago
Columbia College Chicago

Photography,

Environmental Studies,

Bachelors,

Bachelor Of Fine Arts,

Photography/ Environmental Studies

2007-2010
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