Shane Welch
Columbia College Chicago
Tell me more about Shane Welch?
Shane Welch is a results-driven and solutions-focused customer success leader with 17 years of experience. He specializes in portrait and wedding photography, with skills in lightroom and commercial photography. Based in Seattle, Washington, Shane is passionate about creating a culture of professional growth and inclusiveness while building and scaling teams. He approaches situations with creativity and an entrepreneurial spirit, leveraging his client lifecycle to improve the customer experience. Shane has held various managerial positions at companies such as Voxie, Twilio, and Zipwhip, gaining valuable experience in customer service, product management, and account management.
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About
Results-driven, and solutions-focused customer success leader - Passionate about creating a culture of professional growth, shared knowledge, and inclusiveness, while building and scaling teams and processes. Approaches situations with creativity and an entrepreneurial spirit with a deep understanding of the client lifecycle, shaping cross departmental collaborations to improve the customer experience.
Work Experience
Senior Director Of Customer Experience
Software Development
Shane Welch's Professional Milestones
- Photographer / Owner (2006-11-01~2020-01-01): Created stunning photoshoots and thriving in photo stores, helping clients achieve their goals and pursue their dream.
- Account Executive, Mid Market (2018-01-01~2019-01-01): Building strong relationships with clients, providing exceptional sales experiences and maximizing revenue for the mid market.
Education
Photography,
Environmental Studies,
Bachelors,
Bachelor Of Fine Arts,
Photography/ Environmental Studies
2007-2010Skill
Portrait Photography
Portraits
Lightroom
Wedding Photography
Commercial Photography
Fine Art Photography
Event Photography
Darkroom
Studio Photography
Headshots
Wedding Photojournalism
Photos
Photojournalism
Fashion Photography
Digital Photography
Social Media
Adobe Photoshop
Microsoft Office
Adobe Creative Suite
Image Editing
Customer Service
Photography
Social Media Marketing
Microsoft Excel
Studio Lighting
Editing
Management
Marketing
Leadership
Graphic Design
Mac
Certification
Colleagues
Brad Dodge
Vice President
Adam Waid
saas advisor | revenue leader | ceo
Sebastian Putrino
director of product management @ voxie | engineer
Shane Welch
Senior Director Of Customer Experience
Krista Crane
Revenue Growth Advisor | Chief Strategy Officer
Other Named Shane Welch
Frequently asked questions
We found 3 Shane Welch's email addresses
Shane Welch's social media include: Linkedin,
Shane Welch works for Voxie
Shane Welch's role in Voxie is Senior Director Of Customer Experience
Shane Welch works in the industry of Software Development
Shane Welch's colleagues are Brad Dodge,Adam Waid,Sebastian Putrino
Shane Welch's latest job experience is Senior Director Of Customer Experience at Voxie
Shane Welch's latest education in Columbia College Chicago