Customer Service Agent@ SECURITY FIRST MANAGERS, LLC
Detroit, Michigan, United States
Shannon Lanphear
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Spring Arbor University
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FlashIntel GPTShannon Lanphear is a highly experienced Customer Service Agent with 26.6 years of work experience. She possesses a wide range of skills including customer retention, call centers, customer experience, sales, process improvement, and troubleshooting. Currently based in Detroit, Michigan, Shannon works at Security First Insurance. She has previously worked as a CSR at Security First Management, LLC and has a strong background in customer service.
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About
Customer Service Agent at Security First Insurance
Work Experience
Customer Service Agent
Csr
Insurance
Shannon Lanphear's Professional Milestones
- Csr (1997-02-01~): Building a high-performing team to deliver exceptional customer service and exceed customer expectations.
- Customer Service Agent (1997-02-01~): Provided exceptional customer support, ensuring customer satisfaction and identifying areas for improvement.
Education
Skill
Customer Retention
Call Centers
Customer Experience
Sales
Process Improvement
Troubleshooting
Certification
Colleagues
Other Named Shannon Lanphear
Frequently asked questions
We found 3 Shannon Lanphear's email addresses
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Shannon Lanphear's social media include: Linkedin,
Shannon Lanphear works for SECURITY FIRST MANAGERS, LLC
Shannon Lanphear's role in SECURITY FIRST MANAGERS, LLC is Customer Service Agent
Shannon Lanphear works in the industry of Insurance
Shannon Lanphear's colleagues are Daniel Yarosh,Lisa Hirsch,Sandra Moffett
Shannon Lanphear's latest job experience is Customer Service Agent at SECURITY FIRST MANAGERS, LLC
Shannon Lanphear's latest education in Spring Arbor University
