Sharon Bonowicz
senior customer experience and strategy professional with a passion for delivering insights and driving change@ Burke, Inc.
Pittsburgh, Pennsylvania, United States
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Sharon Bonowicz is an analysis, strategy, and process improvement oriented professional with over 10 years of experience. She has a proven track record of high performance through her analytical acumen, trusted thought leadership, and exceptional outcomes. Sharon has worked in various roles, including as a market analyst and program manager of growth transformation. She is skilled in process improvement projects, voice of customer program improvements, and strategic growth program initiatives. Sharon is known for her ability to empower and nurture her team to achieve extraordinary results. She is also a leader who empowers and nurtures her team to achieve extraordinary results.
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Research Details
Skills & Insights
Colleagues

Emails and Phone Numbers

@burke.com
@alcoa.com
@gmail.com
@pnc.com
+1 865977****
+1 513241****
+1 412553****
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About

Analysis, strategy, and process improvement oriented professional with over 10 years of experience and a track record of high performance through my analytical acumen, trusted thought leadership and exceptional outcomes. From my start as a market analyst to my current role as a program manager of growth transformation, the combination of achieving short term goals while creating long term impact that has paved the way to more challenging opportunities and progressive experience. I've been recognized for my skills in identification and implementation of process improvement projects, voice of the customer program improvements, and strategic growth program initiatives. As a leader, I empower and nurture my team to achieve extraordinary results. Formal training in emotional intelligence and resonant leadership has enhanced my ability to foster a positive and collaborative environment for my project teams and direct reports. Celebrating success or taking time to reflect on lessons learned from a setback, are two areas I value as much as planning and scoping out a project. Specialties: strategic planning, complex analysis, problem solving, business case development, project management, competitive analysis, long range planning, pipeline management, voice of the customer, NPS, customer experience, cross-functional team leadership

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Work Experience

500 W 7th St, Cincinnati, Ohio, 45203, US

Market Research

362
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Sharon Bonowicz's Professional Milestones

  • Supervisor, Customer Systems & Analytics (2013-04-01~2015-07-01): Implementing advanced data-driven models to streamline customer systems and optimize data-driven decision making.
  • Marketing Associate (2005-01-01~2006-01-01): Creating engaging marketing campaigns that drive brand awareness and increase customer engagement.
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Education

Boston University
Boston University

Political Science,

Bachelors,

Bachelor Of Arts

946684800-1072915200