Shaun Burns
Sales Representative@ Devitts Pub
Randwick, New South Wales, Australia
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Shaun Burns is an experienced professional with 12 years of work experience in the IT/Non-IT industry. He has worked in various roles, including sales representative, business development specialist, and assistant manager. Shaun has a strong background in Microsoft Office, providing technical support, problem-solving, and customer service. He has also excelled in managing Microsoft Office, escalations, billing processes, and training people for new initiatives. Shaun's expertise extends to analyzing KPIs, planning sales activities, and analyzing KPIs. He is currently based in Australia.
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@ebayinc.com
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About

I have several years of experience in the IT/Non-IT industry, worked in various roles. In addition, I was responsible for managing our Microsoft Office which included providing technical support and solving customer queries as per SLA (Service Level Agreements), handling escalations, working on billing processes, providing feedback for improvement, making reports for Customer Service, training people for new initiatives, analyzing KPIs, planning sales activities, etc.

Work Experience

78 Camden Street Lower, Saint Peter's Dublin, ie

Restaurants

9
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Shaun Burns's Professional Milestones

  • Business Analyst: Maximized business performance through data analysis, driving data-driven decision making, and providing strategic insights for informed decision-making.
  • Sales Representative (2022-06-01~2023-01-01): Achieved record-breaking sales numbers by effectively delivering exceptional customer service and fostering strong client relationships.
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