Shawna Tahnee Baptista
Zurich, Zurich, Switzerland
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Shawna Tahnee Baptista is an experienced Event Manager with 13.1 years of work experience in the hospitality industry. She has a strong background in hotel management, teamwork, customer service, and event management. Shawna has worked in various roles, including General Manager and Head of Hospitality at You are Special - Events AG. She also has experience as a Catering Manager at Pure Foods AG // Gartnerei and as an Event Sales Manager at Crowne Plaza Zurich. Shawna holds a Bachelor of Science in International Hospitality Management from Ecole hoteliere de Lausanne.
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Emails and Phone Numbers

@cpzurich.ch
@gartnerei.ch
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About

Experienced Event Manager with a demonstrated history of working in the hospitality industry. Strong operations professional with a Bachelor of Science in International Hospitality Management focused in International Hospitality Management from Ecole hôtelière de Lausanne.

Work Experience

Universitätsstrasse, Zürich, Zürich, 8006, CH

Events Services

4
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Shawna Tahnee Baptista's Professional Milestones

  • Catering Manager (2019-08-01~2021-12-01): Successfully executed numerous themed events, exceeding client expectations and achieving customer satisfaction.
  • Front Desk Receptionist (2012-03-01~2012-10-01): Streamlined hotel operations by implementing efficient reception systems, enhancing guest satisfaction and enhancing guest experience.
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Education

ZHAW School of Management and Law
ZHAW School of Management and Law

Customer Experience Management,

Event Management

2020-2021
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