Shawna Spence

Process improvement expert specializing in cost and delivery time reductions, with an emphasis on superior customer satisfaction. Results-oriented, management professional with over twelve years of experience. Proven ability to lead cross-functional teams and deliver bottom line results. Comprehensive critical thinking, problem-solving, and analytical skills. Strong product planning, project deployment, stakeholder consulting, customer management, and project ROI experience. Excellent multitasking, organizational, and writing skills. Team player skilled in working with diverse groups at all organizational levels to achieve common business objectives. Leads with interpersonal and diplomatic leadership style while cultivating relationships with teams, customers, and stakeholders.