Shayma Refahie
Western Sydney University
Tell me more about Shayma Refahie?
Shayma Refahie is an experienced Passenger Service professional with 8.3 years of work experience in the airlines/aviation industry. She is skilled in management, customer service, coaching, leadership development, and time management. Shayma has worked at dnata in Dubai as an Allocation Officer, Service Desk Supervisor, and Depature Gate Supervisor. She also has experience as a Trainer at Credo - Retail Project Solutions in Melbourne. Shayma holds a Bachelor of Commerce degree in Human Resources Management and Industrial Realities from Western Sydney University. She is currently based in Sydney, Australia.
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About
Experienced Passenger Service with a demonstrated history of working in the airlines/aviation industry. Skilled in Management, Customer Service, Coaching, Leadership Development, and Time Management. Strong support professional with a Bachelor of Commerce (B.Com.) focused in Human Resources Management and Industrial Realations from Western Sydney University.
Work Experience
Allocation Officer
Service Desk Supervisor – China Eastern Airlines
Depature Gate Supervisor
Airlines and Aviation
Shayma Refahie's Professional Milestones
- Trainer (2015-06-01~2015-09-01): Developed comprehensive training programs, enhance skills and knowledge in subject matter, leading to effective leadership.
- Allocation Officer (2018-03-01~): Effectively analyzing and resolving local events to minimize legal risks and ensure timely entry for all guests.
Education
Human Resources Management,
Bachelor Of Commerce,
Bachelors,
Human Resources Management And Industrial Realations
1325376000-1420070400Skill
Training
Team Management
Customer Service
Teamwork
Coaching
Leadership Development
Management
Team Leadership
Leadership
Microsoft Office
Time Management
Certification
Colleagues
Other Named Shayma Refahie
Frequently asked questions
Shayma Refahie's social media include: Linkedin,
Shayma Refahie works for dnata
Shayma Refahie's role in dnata is Allocation Officer
Shayma Refahie works in the industry of Airlines and Aviation
Shayma Refahie's colleagues are Peter Lancaster,Kay Douglass,Alex Boffredo
Shayma Refahie's latest job experience is Allocation Officer at dnata
Shayma Refahie's latest education in Western Sydney University