senior manager- customer experience management pmo at bajaj finserv@ Bajaj Finserv
Pune, Maharashtra, India
Shilpi Shalini
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Patna Womens College
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FlashIntel GPT
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FlashIntel GPTShilpi Shalini is a highly experienced professional with 15.8 years of work experience in various roles. She has a strong skill set in marketing, CRM, media planning, team management, market research, and new business development. Shilpi has worked at renowned companies such as Bajaj Finserv, Mahindra Two Wheelers Ltd, and HINDUSTAN MOTORS LTD. She has expertise in CRM implementation, contact center operation management, service standard score card online reputation management, and service planning strategy. Shilpi is based in Pune, Maharashtra, India.
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About
CRM Implementation & Evaluation Contact Center Operation Management Service Standard Score Card Online Reputation Management Training Conducting CSI & NPS Service Planning strategy Customer Engagement & Experience Management
Work Experience
senior manager- customer experience management pmo at bajaj finserv
Senior Manager
Financial Services
Shilpi Shalini's Professional Milestones
- Senior Manager (2016-10-01~): Successfully implemented strategic initiatives, driving operational efficiency and achieving record-breaking revenue growth.
- Manager-crm (2010-08-01~): Optimized CRM system, improved user experience and improving overall efficiency.
Education
Economics,
Business
2000-2005Skill
Marketing
Crm
Media Planning
Team Management
Market Research
New Business Development
Marketing Strategy
Competitive Analysis
Business Strategy
Customer Satisfaction
Management
Strategy
Sourcing
Certification
Colleagues
Other Named Shilpi Shalini
Frequently asked questions
We found 2 Shilpi Shalini's email addresses
We found 1 Shilpi Shalini's phone numbers
Shilpi Shalini works for Bajaj Finserv
Shilpi Shalini's role in Bajaj Finserv is senior manager- customer experience management pmo at bajaj finserv
Shilpi Shalini works in the industry of Financial Services
Shilpi Shalini's colleagues are Saloni Bahadur,sharad agrawal,BAJAJ AUTO FINANCE
Shilpi Shalini's latest job experience is senior manager- customer experience management pmo at bajaj finserv at Bajaj Finserv
Shilpi Shalini's latest education in Patna Womens College
