Shirley Bai
grand hyatt - front office manager@ Grand Hyatt
Vancouver, British Columbia, Canada
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Shirley Bai is a highly experienced professional with 21.6 years of work experience. She has a strong background in front office management, having won the "Sea-Lion Cup" Hotel Service Skill Competition of Shaanxi Tourism Hotels. Shirley has also gained certifications in hospitality management and training at Shangri-la Academy. She has worked in various roles, including Front Office Manager at Grand Hyatt and Jin Jiang International Hotels. Shirley's expertise lies in general management, guest history, and hotel management. She is currently based in Vancouver, British Columbia, China.
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Emails and Phone Numbers

@hyatt.com
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About

In December 2000, wins the 3rd place of in "Sea-Lion Cup" Hotel Service Skill Competition of Shaanxi Tourism Hotels, is awarded by Shaanxi Provincial Tourism Administration. “Shangri-la care 1,2,3,4 Angel” certification training AHMP (Advanced Hospitality Management Programme)Training at Shangri-la Academy. Shangri-La International Exposure Programme for 2010 at Shangri-La Hotel, Tokyo “Supervisory Excellence” Ambassador Certification Training at Futian Shangri-La, Shenzhen Management Development Program 3 (Pro Active Leadership) from 22 to 25 July 2014 at Doubletree by Hilton Kunshan.

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Work Experience

Hospitality

4585
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Shirley Bai's Professional Milestones

  • grand hyatt - front office manager (2017-11-01~): Implementing efficient front office system, enhancing overall productivity and exceeding client expectations.
  • Front Office Manager (2011-07-01~2014-11-01): Streamlined front office operations, maximizing efficiency and customer satisfaction through efficient team management and efficient coordination.
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