customer success manager at 3radical@ 3radical
New Delhi, Delhi, India
Shirza Thakur
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Guru Gobind Singh Indraprastha University
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FlashIntel GPTShirza Thakur is an experienced Customer Success Executive with 10.6 years of work experience in the computer software industry. She is skilled in SQL, customer service, software testing life cycle, and project management. Shirza has a strong background in database management and Microsoft Excel. She holds a Master of Computer Applications (MCA) degree in Computer Science from Guru Gobind Singh Indraprastha University. Shirza has worked at 3radical in the UK as a Customer Success Executive and at Indus Valley Partners in the US as a Product Support.
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About
Experienced Customer Success Executive with a demonstrated history of working in the computer software industry. Skilled in Databases, Management, Software Testing Life Cycle (STLC), and Microsoft Excel. Strong support professional with a Master of Computer Applications (MCA) focused in Computer Science from Guru Gobind Singh Indraprastha University.
Work Experience
customer success manager at 3radical
Software Development
Shirza Thakur's Professional Milestones
- customer success manager at 3radical (2017-08-01~2018-09-01): Delivered exceptional sales strategies, resulting in a significant increase in customer satisfaction and revenue.
- Product Support (2013-02-01~2016-11-01): Provided exceptional product support, meeting customer needs and resolving complex issues.
Education
Computer Science
2010-2013Skill
Sql
Customer Service
Software Testing Life Cycle
Project Management
Microsoft Office
Management
Team Management
C++
Html
C
Databases
Recon
Account Reconciliation
Manual Testing
Functional Testing
Hatd Wo
Certification
Colleagues
Michael Fisher Ed.D.
Chief Executive Officer
Rebecca Trivella (nee Liebling)
commercial director at 3radical: helping organisations humanise customer and employee experiences through engagement and earned zero party data
David Hansen
technical customer success manager at 3radical
Stephen Rogers
Vice President Of Customer Success
Kirsten Haswell
Office Manager | Executive Personal Assistant
Other Named Shirza Thakur
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Shirza Thakur works for 3radical
Shirza Thakur's role in 3radical is customer success manager at 3radical
Shirza Thakur works in the industry of Software Development
Shirza Thakur's colleagues are Michael Fisher Ed.D.,Rebecca Trivella (nee Liebling),David Hansen
Shirza Thakur's latest job experience is customer success manager at 3radical at 3radical
Shirza Thakur's latest education in Guru Gobind Singh Indraprastha University
