Shunde Lin
University of Massachusetts Dartmouth
Tell me more about Shunde Lin?
Shunde Lin is an experienced professional with 8.4 years of work experience in application service management, IT service delivery, and project management. Based in Zurich, Switzerland, Shunde has expertise in ITIL v3 processes and has worked in various roles, including Consult and support business, application portfolio management, license management, supplier management, and project management. Shunde has also worked in sales and marketing, with a focus on personal contacts in the Chinese Railways. With a strong background in IT service management, Shunde has successfully led and managed remote and dispersed teams and managed remote and dispersed teams.
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About
Experiences: - Consult and support business on application and infrastructure operation management - Interface with Data Center on infrastructure operation and service delivery - Application Portfolio management, license management - Supplier management on application support & delivery - Coordinate application support with internal and vendor support teams - ITIL v3 Foundation and Intermediate Certificates, 2009 to 2014 - IT Service Management following ITIL v3 processes since 2009 - Leading and managing remote and dispersed team - Project management and support - Worked in Sales & Marketing - Personal Contacts in the Chinese Railways Specialties: IT Service Delivery, Service Management, ITIL v3 Processes
...See MoreWork Experience
IT Infrastructure Service Delivery
Insurance
Shunde Lin's Professional Milestones
- IT Infrastructure Service Delivery (2015-05-01~): Implementing streamlined IT infrastructure solutions to enhance functionality and optimize operations.
Education
Computer Engineering
2004-2006Skill
Application Service Management
It Service Management
It Service Delivery
Project Management
Itil V3
It Infrastructure Management
It Infrastructure Operations
Certification
Colleagues
Rodrigo de Barros Carneiro
Product Owner | Zurich Insurance Company Ltd
Sandie Hill
Owner
Luana Sousa
Senior Analyst | Project Management | Product Owner | Systems Analyst | Software Engineer
Oswald De Carlotti
Workflow Platform Owner
Beatriz Montilla
Product Owner | Coach | Podcaster
Other Named Shunde Lin
Frequently asked questions
We found 4 Shunde Lin's email addresses
Shunde Lin's social media include: Linkedin,
Shunde Lin works for Zurich Insurance
Shunde Lin's role in Zurich Insurance is IT Infrastructure Service Delivery
Shunde Lin works in the industry of Insurance
Shunde Lin's colleagues are Rodrigo de Barros Carneiro,Sandie Hill,Luana Sousa
Shunde Lin's latest job experience is IT Infrastructure Service Delivery at Zurich Insurance
Shunde Lin's latest education in University of Massachusetts Dartmouth