LTE Support Technician | Fiber 1St Line@ Vodacom
City of Johannesburg, Gauteng, South Africa
Sibongiseni Hlubi
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University of Johannesburg
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FlashIntel GPTSibongiseni Hlubi is an LTE and Fiber Support technician with 11.3 years of experience. Based in South Africa, he has gained excellent customer service and communication experience during his time at Standard Bank. Sibongiseni joined Vodacom in 2017 and currently holds a position as a 1st line support technician for LTE, Fiber, VOIP, and other related internet solutions. He is skilled in analyzing data, troubleshooting, and relocating internet connections. Sibongiseni is adaptable to changing work environments and is based in South Africa.
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About
I am an LTE and Fiber Support technician I have acquired great customer service, communication experience working for Standard Bank between 2012 and 2015. Joined Vodacom in 2017 and currently hold a position as 1st line support technician for LTE, Fiber, VOIP and other related internet solutions. My recent skills below are learned from working with internet products and service : Collecting and analyzing data. Good use of internet gadgets and applications (Microsoft, Singlepane, Integrity, Axess and more) Effective troubleshooting and Restoring internet connections. Use of the IT jargon, systems and a good spirit of team work Adapting to an everchanging work environment.
...See MoreWork Experience
LTE Support Technician | Fiber 1St Line
LTE Fiber And Convergence Support Technician
Telecommunications
Sibongiseni Hlubi's Professional Milestones
- Customer Service Consultant (2012-06-01~2015-10-01): Provided exceptional customer support, ensuring high satisfaction rates and trusting clients.
- Customer Care Solutions Agent (2017-04-01~2021-02-01): Delivered exceptional customer service, enhancing our customer satisfaction and loyalty.
Education
Certification
Colleagues
Yonela Skweyiya
Product Owner Vodacom
Fouad Sayed
senior portfolio manager digital ops support for online commercial and enterprise customers ecommerce support nps & tnps spoc repeat squad and network nps closed loop manager product owner for detailed data usage
Rudzani Thema
Senior Digital Product Owner
Moloi Pefole
Marketing Officer | Owner
David Mekoa
senior specialist digital product product owner at vodacom
Other Named Sibongiseni Hlubi
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Sibongiseni Hlubi works for Vodacom
Sibongiseni Hlubi's role in Vodacom is LTE Support Technician | Fiber 1St Line
Sibongiseni Hlubi works in the industry of Telecommunications
Sibongiseni Hlubi's colleagues are Yonela Skweyiya,Fouad Sayed,Rudzani Thema
Sibongiseni Hlubi's latest job experience is LTE Support Technician | Fiber 1St Line at Vodacom
Sibongiseni Hlubi's latest education in University of Johannesburg
