Silvio Espinal
St. Thomas University
Tell me more about Silvio Espinal?
Silvio Espinal is an experienced Service Delivery Manager with over 31 years of work experience. He excels in back office and transaction processing environments, utilizing his expertise in client relationships. Silvio is skilled in delivering strategies that enhance staff performance monitoring and feedback mechanisms and facilitate their introduction into daily business practice. He has a strong background in process improvement and transitioning business change and systems integration in the Call Centre, Government Occupational Health and Safety, and Road Safety industries. Silvio has held various positions in sales, management, and service delivery operations, demonstrating his versatility and adaptability.
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About
I am an experienced Service Delivery Manager that excels in back office and transaction processing environments. Expert at developing client relationships and strive in delivering strategies that enhance staff performance monitoring and feedback mechanisms and facilitate their introduction into daily business practice. Skilled in process improvement through vast knowledge in transitioning business change and systems integration in the Call Centre, Government Occupational Health and Safety and Road Safety industries.
...See MoreWork Experience
sales manager road safety at idemia - anz
Software Development
Silvio Espinal's Professional Milestones
- Fixed Term Contractor: Successfully managed complex fixed-term projects, delivering on time and within budget.
- Manager For Performance, Analysis And Reporting (2007-10-01~2010-02-01): Implemented data-driven strategies to optimize performance and inform strategic decision-making.
Education
International Business,
Master Of Business Administration,
Masters
567993600-820454400Skill
Management
Business Development
Team Leadership
Leadership
Recruiting
Employee Training
Team Management
Service Delivery
Operations Management
Stakeholder Management
Vendor Management
Business Process Improvement
Project Delivery
Program Management
Strategic And Business Planning
Performance Management
Risk Assessment
Project Planning
Quality Control
Certification
Colleagues
Hassan IDMANSOUR
responsable de projet it product owner
Yaneisy Montero
owner sagemedica inc
Donna Groen
product owner at idemia
Reggie Geronimo
Accomplished Network Engineer | Customer-focused Service Manager | Certified Scrum Product Owner CSPO | Certified ScrumMaster CSM | Licensed Electronics and Communications Engineer
Apolline Fouquet
Product Owner Junior
Other Named Silvio Espinal
Frequently asked questions
We found 5 Silvio Espinal's email addresses
Silvio Espinal's social media include: Linkedin,
Silvio Espinal works for IDEMIA
Silvio Espinal's role in IDEMIA is sales manager road safety at idemia - anz
Silvio Espinal works in the industry of Software Development
Silvio Espinal's colleagues are Hassan IDMANSOUR,Yaneisy Montero,Donna Groen
Silvio Espinal's latest job experience is sales manager road safety at idemia - anz at IDEMIA
Silvio Espinal's latest education in St. Thomas University