senior support specialist @ hotjar@ Hotjar
Albania
Siobhan Laura Hyser
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FlashIntel GPTSiobhan Laura Hyser is a highly experienced knowledge organizer and process improvement guru with 18.2 years of work experience. She possesses a wide range of skills including training, troubleshooting, software documentation, and more. Based in the United States, Siobhan has worked in various roles such as Senior Product Support Specialist, Support Team Lead, and Lead Hero. She has also worked at companies like Hotjar, PHEAA, WorkXpress | Custom Software Solutions, and GE. Siobhan's expertise lies in software documentation, databases, management, public relations, testing, analysis, recruiting, human resources, Microsoft Excel, and talent acquisition.
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About
Knowledge organizer and process improvement guru! When knowledge is easily found by those who need it, they provide a better user experience. If I can find a way to make a workflow less bumpy, I will!
Work Experience
senior support specialist @ hotjar
Lead Hero (support Team Manager)
Support Team Lead
IT Services and IT Consulting
Siobhan Laura Hyser's Professional Milestones
- It Assistant (2008-09-01~2010-11-01): Streamlined IT processes for improved efficiency and improved productivity.
- senior support specialist @ hotjar (2019-04-01~2021-03-01): Streamlined product support processes, improving customer satisfaction and reducing downtime.
Education
Web Development
2019-2019Skill
Training
Troubleshooting
Process Improvement
Software Documentation
Nonprofits
Databases
Management
Public Relations
Testing
Analysis
Recruiting
Human Resources
Microsoft Excel
Talent Acquisition
Certification
Colleagues
Mattia Santin
Chief Marketing Officer | Ex-Uber | Investor Advisor
Marco D'Emilia
design manager - mentor and founder
Mohannad Ali
Chief Executive Officer
Zsolt Kocsmárszky
Founder
Sahil Gambhir
Vice President Of Product Management
Other Named Siobhan Laura Hyser
Frequently asked questions
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Siobhan Laura Hyser's social media include: Linkedin,
Siobhan Laura Hyser works for Hotjar
Siobhan Laura Hyser's role in Hotjar is senior support specialist @ hotjar
Siobhan Laura Hyser works in the industry of IT Services and IT Consulting
Siobhan Laura Hyser's colleagues are Mattia Santin,Marco D'Emilia,Mohannad Ali
Siobhan Laura Hyser's latest job experience is senior support specialist @ hotjar at Hotjar
Siobhan Laura Hyser's latest education in Skillcrush
