Siobhan Thomas
project manager at liverpool city region combined authority@ Liverpool City Region Combined Authority
Bidston, Wirral, United Kingdom
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Siobhan Thomas is an experienced Case Handler with 11.1 years of work experience in the financial services industry. He is skilled in complaint management, customer service, and complaint investigations. Siobhan has a strong background in banking and complaint investigations, and has worked closely with the change team to provide project support. He is currently a qualified PRINCE2 Practitioner. Siobhan has worked at Liverpool City Region Combined Authority and Lloyds Banking Group in various roles, including Junior Project Manager and PPI Compliance Audit Case Handler.
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Emails and Phone Numbers

@liverpoolcityregion-ca.gov.uk
+44 151330****
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About

Experienced Case Handler with a demonstrated history of working in the financial services industry. Skilled in Financial Services, Customer Service, Banking, Complaint Management, and Report Writing. Strong accounting professional with a Bachelor of Arts (B.A.) focused in Drama from Liverpool John Moores university. Recent experience includes working closely with the change team and providing project support. I am now a qualified PRINCE2 Practitioner.

Work Experience

No 1 Mann Island, Liverpool, Liverpool City Region, L3 1BP, GB

Government Administration

265
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Siobhan Thomas's Professional Milestones

  • Junior Project Manager (2019-11-01~): Successfully executed multiple projects on time and on budget, exceeding client expectations and driving revenue growth.
  • Ppi Compliance Audit Case Handler (huntswood) (2015-02-01~2019-11-01): Implementing robust PRINT processes to ensure compliance across PPI compliance audit cases.
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Education

Liverpool John Moores University
Liverpool John Moores University

Drama

2008-2011