Siviwe Matroos
Customer Service Representative@ Amazon
Port Elizabeth, Eastern Cape, South Africa
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Siviwe Matroos is a seasoned and dedicated Customer Service Representative with 8.7 years of experience. She has worked at various companies including Standard Bank Voice Branch, Discovery Vitality, and Amazon. Siviwe specializes in Transactional Banking, Digital Banking, and excellent customer experience. She is skilled in telephone etiquette, Microsoft, and Contact Centre Banking Systems. Siviwe has also worked at Standard Bank Group and Standard Bank South Africa in different roles. She is based in Johannesburg, South Africa.
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Emails and Phone Numbers

@gmail.com
@amazon.com
@standardbank.co.za
@amazon.co.uk
@amazon.co.uk
@amazon.com
@amazon.com
@gmail.com
@amazon.co.uk
@icbcstandard.com
@amazon.com
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About

I am a seasoned and dedicated Customer Service Representative with 4+ years in experience, working at the Standard Bank Voice Branch, Discovery Vitality and currently Amazon. My skills include Transactional Banking, Digital Banking, excellent customer experience, telephone etiquette, Microsoft and Contact Centre Banking Systems.

Work Experience

2127 7th Ave., Seattle, WA, 98109, US

Software Development

758691
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Siviwe Matroos's Professional Milestones

  • Transaction Banker (2015-10-01~): Developed and implemented efficient transactions processes, resulting in enhanced customer satisfaction and increased revenue.
  • Digital Channels Advisor (2015-09-01~): Managed digital channels, enhancing visibility and engagement for targeted audiences.
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