application support analyst at citi || itil || unix || sql || prod support || ex-tcser || ex-ibmer@ Citi
Pune, Maharashtra, India
Sneha Srivastava
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FlashIntel GPTSneha Srivastava is an experienced Application Maintenance and Support professional with 8.3 years of work experience. She has expertise in incident management, change management, and ITIL processes. Sneha has worked at Citi and Tata Consultancy Services, gaining valuable experience in customer service and application support. She also has experience as an Application Developer at IBM. Sneha is skilled in SQL and UNIX and has a strong background in IT services and consulting. She is currently based in Pune, Maharashtra, India.
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About
6 years of Application Maintenance and Support Experience Incident Management/Change Management/ITIL processes Service Now , Autosys, Appdynamics,Microsoft SQL Server, BMC Control-M, Windows Family, Tectia Client, Release Management, Technology Skills in SQL and UNIX.
Work Experience
application support analyst at citi || itil || unix || sql || prod support || ex-tcser || ex-ibmer
Application Support Analyst
Financial Services
Sneha Srivastava's Professional Milestones
- Application Developer (2015-07-01~): Delivering high-quality software solutions that meet customer needs and exceed business targets.
- Application Support Analyst (2021-12-01~): Provided technical support to troubleshoot and resolve complex software issues, ensuring seamless performance.
Certification
Colleagues
Amy Orciuolo
product owner | stakeholder collaboration | change management | project planning | sdlc | leadership | risk analysis
Luis Diego Cervantes
citi global sourcing global process owner
Britney A
Company Owner
Abrar Bagdadi
Business Owner
Lucas Lawrence
Owner
Other Named Sneha Srivastava
Sneha Srivastava
Sneha Srivastava
Specialist
Sneha Srivastava
Technician Support Executive
Sneha Srivastava
portfolio lead | transformation | consulting | lean six sigma black belt | process re-engineering | design thinking | ex-hsbc | solving problems for a living
Sneha Srivastava
Human Resources Administrator
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Sneha Srivastava's social media include: Linkedin,
Sneha Srivastava works for Citi
Sneha Srivastava's role in Citi is application support analyst at citi || itil || unix || sql || prod support || ex-tcser || ex-ibmer
Sneha Srivastava works in the industry of Financial Services
Sneha Srivastava's colleagues are Amy Orciuolo,Luis Diego Cervantes,Britney A
Sneha Srivastava's latest job experience is application support analyst at citi || itil || unix || sql || prod support || ex-tcser || ex-ibmer at Citi
