Sofia Pece
OmniChannel Service Quality Specialist @ Nespresso I Climate Activist @ Fridays For Future@ Nestlé Nespresso SA
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Sofia Pece is a passionate experience designer and storyteller with 9.3 years of work experience. Based in Milan, Italy, she is focused on co-creating user-centric solutions to create meaningful experiences and long-term impact. Sofia's goal is to design strategic roadmaps to prototype user-centric products and feature improvements that offer intuitive user flows and creative outcomes. In the future, she leads customer-focused teams that support the innovation and sustainability shift of businesses to create valuable impact for society and the planet.
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Emails and Phone Numbers

@tesla.com
@nespresso.com
+39 650681****
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About

Passionate experience designer and storyteller focused on co-creating user-centric solutions to create meaningful experiences and long-term impact. I find my purpose in designing strategic roadmaps to prototype user-centric products and feature improvements that offer intuitive user flows and creative outcomes. In the future, I picture myself leading customer-focused teams that support the innovation and sustainability shift of businesses to create valuable impact for society and the planet.

Work Experience

Avenue de Rhodanie 40, Lausanne, CH 1007, CH

Food and Beverage Services

11969
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Sofia Pece's Professional Milestones

  • Customer Experience Specialist (2022-01-01~2022-07-01): Delivered exceptional customer satisfaction through personalized service and personalized recommendations.
  • Financial Services, Talent & Organization Intern (2019-09-01~2019-12-01): Developed and implemented effective financial strategies, fostering a positive and inclusive workforce.
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Education

IE Business School
IE Business School2020-2020
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