Soluna Shah
director digital experiences at darden@ Darden
Orlando, Florida, United States
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Soluna Shah is a digital and marketing professional with over 15 years of experience in building customer-first experiences in the travel, theme park, telecom, and hospitality industries. She is a dynamic MBA educated leader who has influenced executive-level management and key partners to maximize revenue, gain capital funding, and achieve improved performance. Soluna has expertise in digital and marketing strategy, cross-channel integrated marketing, and customer journey mapping. She has worked in various roles, including Director of Digital Experiences at Darden and Head of E-commerce at Merlin Entertainments. Soluna is based in Orlando, Florida.
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Skills & Insights
Colleagues

Emails and Phone Numbers

@mybrighthouse.com
@merlinentertainments.biz
@cheddars.com
@merlinentertainments.com.au
@darden.com
+1 407245****
+1 407667****
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About

Digital and marketing professional with over 15 years of practice in building customer-first experiences in the travel, theme park, telecom and hospitality industries of top seeded corporations. Dynamic MBA educated leader with proven ability to combine program excellence, integrity and innovation for increased web sale conversions, app usage, and customer loyalty and engagement programs. Motivated achiever who has influenced executive-level management and key partners to effectively maximize revenue, gain capital funding and achieve improved performance with strong interactive, technical integration and customer relationship management (CRM) strategic business planning. • Digital & marketing strategy • Cross-channel integrated marketing • Digital transformation for B2B and B2C• Customer journey mapping • Product road mapping strategy• e-Commerce and booking engines • Content strategy and SEO • Paid search media (SEM) • Content Management System (CMS) • User interface & user experience• Information architecture and taxonomy • WCAG and GDPR compliance

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Work Experience

1000 Darden Center Drive, Orlando, FL, 32837, US

Restaurants

58470
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Soluna Shah's Professional Milestones

  • Marketing Manager (2003-01-01~2006-01-01): Developing and implementing effective marketing strategies to drive brand awareness and enhance customer engagement.
  • Director Online Strategy (2006-01-01~2012-01-01): Implementing strategic website initiatives to drive conversion rates and boost online engagement.
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Education

Crummer Graduate School of Business at Rollins College
Crummer Graduate School of Business at Rollins College

Marketing And Ecommerce

1999-2001
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