Soly Im
Senior Support Engineer | Backline-Vault@ HashiCorp
Snellville, Georgia, United States
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Soly Im is a Technical Support Consultant with 10.6 years of experience. She is skilled in Microsoft Excel, Word, and PowerPoint, as well as customer service. Currently based in Snellville, Georgia, Soly Im has worked at HashiCorp as a Senior Support Engineer, Backline-vault, and at JFrog as a Developer Support Engineer. She also has experience at Hewlett Packard Enterprise as a Technical Solutions Consultant II and Sap Hana Coe. Soly Im has a strong background in server architecture, Linux system administration, root cause analysis, and networking.
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Emails and Phone Numbers

@hashicorp.com
@hashicorp.com
+1 877727****
+1 415301****
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About

Technical Support Consultant skilled in Server Architecture, Linux System Administration, Root Cause Analysis, and Networking.

Work Experience

101 2nd St, San Francisco, California, 94105, US

Software Development

2463
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Soly Im's Professional Milestones

  • Developer Support Engineer (2021-05-01~2022-06-01): Secured complex technical issues, resolving issues promptly and providing expert technical assistance.
  • Senior Support Engineer | Backline-Vault (2022-06-01~): Implementing streamlined system improvements to improve system performance and exceed customer expectations.
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Education

University of North Georgia
University of North Georgia

Major: Computer Science Minor: Business Adminstration

2014-2018
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