Stacy Q. Vasquez

I thrive on new experiences and gaining new knowledge. I strive for professional and personal growth. Over the past nine years, I have installed, configured, and upgraded retail POS servers, deployed and tested new network systems and IT equipment in multiple retail stores (e.g. Walmart and Starbucks). My skills also include PC repair, maintenance, and upgrades; service and repair of ATMs and DVD rental kiosks. I have recently gained experience with Help Desk work as a Help Desk Technician at Denver Public Schools. I helped out with the technical support crunch for the beginning of the school year and to get Teachers up and going for a new school year. This involved a great deal of phone support for main school applications as well as any VoIP phone, computer and network issues. My goals include attaining proficiency in the following areas: * Server Administration - Exchange Server and Active Directory. * Mobile devices and management. * Cyber Security I enjoy adapting to new technology, applications and equipment. It gives me great satisfaction to be both tenacious in solving even the most complex customer problems and being patient with end user's frustrations. Key words: A+ certification, Network+ certification, Desktop support, Windows XP, Windows 7, Microsoft Word, Microsoft Excel, Outlook, fast paced environment, Active Directory.