erfaren expert inom kontaktcenter med fokus på att skapa enastående kundupplevelser arbetar med att identifiera och implementera lösningar för att optimera kontaktcenterprocesser och förbättra kundinteraktioner @ Customer First AB
Stockholm, Stockholm County, Sweden
Stefan Friis
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IHM Business School
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Tell me more about Stefan Friis?
FlashIntel GPTStefan Friis is an experienced entrepreneur with over 21 years of work experience in unified communications, telecommunications, solution selling, managed services, and video conferencing. Based in Stockholm, Sweden, he has a strong background in selling communication in various forms, traditional telecoms, and visual communication. Stefan has successfully managed start-up businesses and implemented CX Strategy and AI automations to maximize results. He has held various positions in companies such as Talkdesk, Avaya, and Compodium, where he has successfully managed start-up businesses and implemented effective CX strategies.
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About
Entrepreneurship has characterized my career and shaped my personality. Since 1997 I have been totally focused on selling communication in different forms, traditional telecoms and visual communication. In recent years, I have helped Reseller & BPO to maximize results with the help of the right CX Strategy and AI automations in the right flows. Experience in managing start-up businesses and making them into efficient and profitable is an invaluable experience which I have.
Work Experience
erfaren expert inom kontaktcenter med fokus på att skapa enastående kundupplevelser arbetar med att identifiera och implementera lösningar för att optimera kontaktcenterprocesser och förbättra kundinteraktioner
Head Of Sales
Strategic Management Services
Stefan Friis's Professional Milestones
- Channel Account Manager Sweden (2019-09-01~2021-07-01): Expanding market share through strategic partnerships and implementing strategic account management initiatives.
- Business Collaboration Consultant At Teliasonera (2011-06-01~2014-05-01): Facilitated strategic partnerships and improved collaboration, driving business growth and success.
Education
Strategisk Marknadsföring
2001-2003Skill
Unified Communications
Telecommunications
Solution Selling
Managed Services
Video Conferencing
Telepresence
Ip
Voip
Mpls
Entrepreneurship
Mobile Devices
Pre Sales
Mobile Communications
Broadband
Sip
Telco
Utvecklin
Teknisk Arkitektur
Plattformsoberoende Utveckling
Ledarskap
Kanalpartner
Digital Strategi
Lagledarskap
Inovationsutveckling
B2c
Kundfokuserad Service
Programvara
Strategiska Partnerskap
Certification
Colleagues
Love Nordgren
B2B SaaS Key Account Manager at Customer First AB
Linus Friis
key account manager @ customer first ab
Robert Rahm
support services manager på teleoffice viewcom ab
Sebastian Mustonen
Key Account Manager
Mathias Dernmar
senior architect – ip solutions for voice video telepresence and contact center
Other Named Stefan Friis
Frequently asked questions
We found 3 Stefan Friis's email addresses
We found 1 Stefan Friis's phone numbers
Stefan Friis's social media include: Linkedin,
Stefan Friis works for Customer First AB
Stefan Friis's role in Customer First AB is erfaren expert inom kontaktcenter med fokus på att skapa enastående kundupplevelser arbetar med att identifiera och implementera lösningar för att optimera kontaktcenterprocesser och förbättra kundinteraktioner
Stefan Friis works in the industry of Strategic Management Services
Stefan Friis's colleagues are Love Nordgren,Linus Friis,Robert Rahm
Stefan Friis's latest job experience is erfaren expert inom kontaktcenter med fokus på att skapa enastående kundupplevelser arbetar med att identifiera och implementera lösningar för att optimera kontaktcenterprocesser och förbättra kundinteraktioner at Customer First AB
Stefan Friis's latest education in IHM Business School
