Vice President Of Operations@ P-Fleet
San Diego, California, United States
Stephen Lasky
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UC San Diego
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FlashIntel GPTStephen Lasky is an experienced customer experience leader with over 11 years of work experience. He has a strong background in research, public speaking, editing, social media, and teaching. Based in the United States, Stephen has managed a team of customer service representatives and consistently achieved satisfaction. He is skilled in Microsoft Excel and Crystal Reports, and has a proven ability to create reports and analyze data. Stephen has also developed tools to optimize internal processes and prevent fraud in the fuel card industry. His innovations have allowed the customer base to grow without any dip in satisfaction or hire extra staff.
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About
Experienced customer experience leader with a demonstrated history of working in the financial services industry. Managed a team of customer service representatives with an overall satisfaction rating of 98% and yearly customer retention over 97%. Skilled in Microsoft Excel and Crystal Reports with strong ability to both create reports and analyze data. Using these reports I have created tools to proactively service customers, optimize internal processes and prevent/detect fraud, a major problem in the fuel card industry. These innovations allowed the customer base to grow without any dip in satisfaction or the need to hire extra staff.
...See MoreWork Experience
Vice President Of Operations
Marketing Manager
Account Executive
Financial Services
Stephen Lasky's Professional Milestones
- Marketing Manager (2017-09-01~2017-12-01): Executing successful marketing campaigns that drive brand awareness and increase customer engagement.
- Vice President Of Operations (2021-03-01~): Streamlined production processes, optimizing efficiency and reducing costs for the company.
Education
Philosophy,
Political Science
1262304000-1388534400Skill
Research
Public Speaking
Editing
Social Media
Teaching
Microsoft Office
Community Outreach
Report Writing
Speech Writing
Spanish Speaking
Philosophy
Grammar
Organization
Leadership
Certification
Colleagues
Madison Lang
Accounts Receivable, Collections, and Credit Specialist at P-Fleet
Joshua McDonald
ucsd graduate | international business
Jake Zuanich
president and principal p-fleet
Allen Rios
Customer Service Manager
Kent Rullman
national accounts manager for p-fleet san diego ca
Other Named Stephen Lasky
Frequently asked questions
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Stephen Lasky works for P-Fleet
Stephen Lasky's role in P-Fleet is Vice President Of Operations
Stephen Lasky works in the industry of Financial Services
Stephen Lasky's colleagues are Madison Lang,Joshua McDonald,Jake Zuanich
Stephen Lasky's latest job experience is Vice President Of Operations at P-Fleet
Stephen Lasky's latest education in UC San Diego
