Stephen Roscow

Facilities Operational ManagementAn established customer centric operational supervisor with a successful track record in managing Facility Management teams. Experienced within the service sector, including facilities management and construction. With a sound understanding of operational management systems and driving continuous improvement in working practices to best optimize performance, delivering simple and memorable servicing experiences, to ensure the highest levels of customer satisfaction.An inspirational role model with good stakeholder engagement and management experience, a team player with the ability to build trust, listen to a range of views, and manage multiple interests, whilst ensuring that the core message and interests prevail, enjoys ‘rolling up the sleeves’ to work with the team to ensure delivery to the highest standards.