senior solutions architect - customer experience & unified communications at nec australia@ NEC Australia
Sydney, New South Wales, Australia
Steve Duke
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英国谢菲尔德哈莱姆大学
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FlashIntel GPTSteve Duke is a highly experienced telecommunications professional with over 25 years of experience in sales, management, and technical roles. He has worked on major projects for key customers such as Telstra, NAB, Westpac, Commonwealth Bank, Vodafone, Optus, GIO, Woolworths, and RACQ. Steve has a strong background in solution selling, pre-sales, contact centers, and account management. He has a proven track record of delivering successful proposals, presentations, tender responses, and commercial negotiations. Steve has worked for reputable companies such as NEC Australia, gsn, Cyara, and Salmat. He is currently based in Sydney, Australia.
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About
Over 25 years experience in ICT, with a range of Sales, Management and Technical roles mainly in contact centres and telecommunications, with a focus on cloud based services and customer experience. BDM and Lead Architect on a number of major projects for key customers including Telstra, NAB, Westpac, Commonwealth Bank, Vodafone, Optus, GIO, Woolworths and RACQ. Has authored numerous proposals, presentations and tender responses as well as commercial negotiations and contract review.
Work Experience
senior solutions architect - customer experience & unified communications at nec australia
IT Services and IT Consulting
Steve Duke's Professional Milestones
- Senior Technical Consultant (2013-09-01~2014-09-01): Provided strategic guidance and guidance, enhancing processes and fostering collaboration for successful project completion.
- Senior Business Consultant (2007-06-01~2010-12-01): Successfully coordinated multiple complex projects, optimizing efficiency and driving business growth.
Education
Computer Studies With Computing Science Major
347155200-473385600Skill
Telecommunications
Solution Selling
Pre Sales
Contact Centers
Account Management
Ivr
Customer Experience
Call Center
New Business Development
Business Development
Professional Services
Saas
Cloud Computing
Telephony
Vendor Management
Managed Services
Consulting
Unified Communications
Solution Architecture
Selling
Customer Service
Management
Customer Relations
Consultative Selling
Genesys
Cloud
Certification
Colleagues
Other Named Steve Duke
Frequently asked questions
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Steve Duke's social media include: Linkedin,
Steve Duke works for NEC Australia
Steve Duke's role in NEC Australia is senior solutions architect - customer experience & unified communications at nec australia
Steve Duke works in the industry of IT Services and IT Consulting
Steve Duke's colleagues are Mariko Kurebayashi,Mitsuhiro Murooka,Bob Lanigan
Steve Duke's latest job experience is senior solutions architect - customer experience & unified communications at nec australia at NEC Australia
Steve Duke's latest education in 英国谢菲尔德哈莱姆大学
