Steve Paul
General Manager | Vice President@ Applianceserve
Brighton, Brighton And Hove, United Kingdom
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Steve Paul is a highly successful business leader with 25 years of experience in Operational and Commercial Management across various industries. He has a strong background in managing multi-channel and language sites and relationships, both in the United Kingdom and internationally. Steve has a proven track record of increasing operational optimization, sales & service metrics, and employee/customer engagement across start-ups. He has held key positions such as General Manager and Vice President at Applianceserve, Account Development Management at Addison Lee, and Head of Remote Account Management at American Express. Steve is based in Brighton And Hove, United Kingdom.
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Emails and Phone Numbers

@applianceserve.co.uk
@yahoo.co.uk
@applianceserve.co.uk
@applianceserve.co.uk
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About

A highly successful business leader with 25+ years extensive experience in Operational and Commercial Management across a variety of industry sectors including Financial Services, Insurance, Warranty, Travel & Utilities. Experienced at managing multi-channel & language sites and relationships both in the United Kingdom and Internationally selling to B2B & B2C, whilst working effectively across global matrix environments at senior exec levels. Has a proven track record of increasing Operational optimisation, Sales & Service metrics and Employee/Customer Engagement across Start Up to Global scale Organisations.

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Work Experience

Michelin House, London, SW3 6RD, GB

Insurance

4
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Steve Paul's Professional Milestones

  • Call Centre Manager (2010-07-01~2011-09-01): Implemented streamlined processes to improve efficiency and customer satisfaction.
  • Sales Team Manager (1990-09-01~1995-01-01): Exceeded sales targets consistently, driving the team to market expansion and surpass revenue targets.
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