Steve Paul
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Steve Paul is a highly successful business leader with 25 years of experience in Operational and Commercial Management across various industries. He has a strong background in managing multi-channel and language sites and relationships, both in the United Kingdom and internationally. Steve has a proven track record of increasing operational optimization, sales & service metrics, and employee/customer engagement across start-ups. He has held key positions such as General Manager and Vice President at Applianceserve, Account Development Management at Addison Lee, and Head of Remote Account Management at American Express. Steve is based in Brighton And Hove, United Kingdom.
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About
A highly successful business leader with 25+ years extensive experience in Operational and Commercial Management across a variety of industry sectors including Financial Services, Insurance, Warranty, Travel & Utilities. Experienced at managing multi-channel & language sites and relationships both in the United Kingdom and Internationally selling to B2B & B2C, whilst working effectively across global matrix environments at senior exec levels. Has a proven track record of increasing Operational optimisation, Sales & Service metrics and Employee/Customer Engagement across Start Up to Global scale Organisations.
...See MoreWork Experience
General Manager | Vice President
Insurance
Steve Paul's Professional Milestones
- Call Centre Manager (2010-07-01~2011-09-01): Implemented streamlined processes to improve efficiency and customer satisfaction.
- Sales Team Manager (1990-09-01~1995-01-01): Exceeded sales targets consistently, driving the team to market expansion and surpass revenue targets.
Skill
Leadership
Customer Experience
Development
Banking
Stakeholder Management
B2b
Business Relationship Management
Credit Cards
People Management
Account Management
Sales
Selling
Customer Retention
Customer Satisfaction
Business Development
Relationship Management
Team Management
Team Leadership
Process Improvement
Lead Generation
Customer Relationship Management
Strategy
Financial Services
Sales Management
Business To Business
Change Management
Business Process Improvement
Business Strategy
Management
Coaching
Call Centers
Crm
Performance Management
Certification
Colleagues
Other Named Steve Paul
Frequently asked questions
We found 4 Steve Paul's email addresses
Steve Paul's social media include: Linkedin,
Steve Paul works for Applianceserve
Steve Paul's role in Applianceserve is General Manager | Vice President
Steve Paul works in the industry of Insurance
Steve Paul's colleagues are Stephen Mariah,Harrison Slaughter
Steve Paul's latest job experience is General Manager | Vice President at Applianceserve