Technical Support Specialist@ TELUS International
Aurora, Ontario, Canada
Steve R.
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Humber College
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Tell me more about Steve R.?
FlashIntel GPTSteve R. is a Client-focused Implementation and Support Consultant with over 21 years of experience. He has a strong background in troubleshooting, training, business analysis, technical support, and project management. Based in Canada-Ontario-Aurora, Steve has worked in various roles, including Application Support Analyst at Advanced Utility Systems and Client Services Account Manager at HRsmart. He is skilled in Microsoft Office Suite and has excellent presentation skills. Steve is known for his problem-solving abilities and ability to adapt to rapidly changing priorities. He is also proficient in internet technologies and networking.
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About
Profile Client focused Implementation and Support Consultant who has experience in small and large implementations with a focus on planning and executing projects, software training and client support. * Proficient in Microsoft Office Suite. * Strong presentation skills. * Excellent Technical knowledge with ability to educate non-technical users. * Training – delivering to small and medium size audiences. * Strong troubleshooting and problem solving abilities. * Able to think critically and quickly to adapt to rapidly changing priorities. * Able to partner and support users at all levels of clients’ organization with large scale software deployments. * Years of experience with Microsoft suite of applications, including Word, Excel, Outlook, Powerpoint as well as MS-SQL and IIS. * Technical understanding of internet technologies, networking and ability to learn and understand new technical concepts quickly.
...See MoreWork Experience
Technical Support Specialist
IT Services and IT Consulting
Steve R.'s Professional Milestones
- Operations Representative And Trainer (2002-06-01~2003-03-01): Strengthened operational knowledge through interactive training programs and tailored training programs.
- Application Support Analyst (2015-12-01~2017-11-01): Provided timely and efficient technical assistance to clients, resolving issues promptly and minimizing downtime.
Education
Business Administration,
Business
1994-1998Skill
Troubleshooting
Training
Business Analysis
Technical Support
Project Management
Saas
Customer Satisfaction
Databases
Microsoft Office
Operating Systems
Team Leadership
Software Project Management
Software Implementation
Project Planning
Requirements Analysis
Analysis
Microsoft Sql Server
Windows
Windows 7
Teamwork
Customer Relationship Management
System Administration
Documentation
Customer Relations
Access
Powerpoint
Microsoft Excel
Microsoft Word
Training Staff
Problem Solving
Customer Service
Time Management
Software As A Service
Software Installation
Internet Information Services
Strategic Planning
Sql Server
Software Documentation
Sql
Ms Office Suite
Excel
Word
Call Center
Outlook
Administration
Employee Training
Call Centers
Quality Assurance
Process Improvement
Html
Talent Management
Team Building
Certification
Colleagues
Ian Calsado
Global Sourcing Specialist — Looking for remote opportunities? I got you covered! | Owner of True Diverse PH
Anand Paranthaman
Senior Business System Analyst | Product Owner
Ashutosh Choudhary
Agile Business Analyst || Product Owner || Ex Ericsson
Heather Killion
ETSY Shop Owner
Katherine Caniz
Telemarketing Expert | Pharmacy Business Owner | Bilingual English - Spanish Person | Sales Expert
Other Named Steve R.
Frequently asked questions
We found 2 Steve R.'s email addresses
We found 2 Steve R.'s phone numbers
Steve R.'s social media include: Linkedin,
Steve R. works for TELUS International
Steve R.'s role in TELUS International is Technical Support Specialist
Steve R. works in the industry of IT Services and IT Consulting
Steve R.'s colleagues are Ian Calsado,Anand Paranthaman,Ashutosh Choudhary
Steve R.'s latest job experience is Technical Support Specialist at TELUS International
Steve R.'s latest education in Humber College
