Steve Spieker

•Extensive management experience in the areas of interior design, sales, staff development, retail and home furnishings. •Team-oriented management style; leads by example and uses goal-setting, incentives and an open-door policy to motivate personnel. •Exceptional communication skills; effectively conveys thorough knowledge of product lines, company policies and procedures in order to educate customers and staff. •Creative and innovative; assesses existing systems and develops new methods to promote merchandise and increase efficiency, productivity and profitability. •Committed to customer service; accurately identifies customer concerns and creates win-win solutions that ensure satisfaction. •Computer literate; experienced with Windows, Microsoft Works, Word, Excel, Publisher, ProComm Plus, Gemini and Falcon. •Actively involved in community organizations and frequently chosen to serve in leadership roles.