Vice President Operations@ Ascend Learning
Greater Boston
Steven Giangregorio
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Bentley University
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FlashIntel GPTSteven Giangregorio is a highly experienced healthcare digital technology executive with 28.4 years of work experience. He has a strong background in customer success, operations, partner enablement/integration, and professional/client services. Steven is known for his ability to architect process, strategies, and solutions that meet program goals, lower costs, and increase revenues while improving customer and employee satisfaction. He has extensive product development, integration, cloud, managed services, and SaaS, B2B/B2C and start-up/growth companies. Steven is a respected leader who builds highly committed and motivated teams.
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About
Healthcare digital technology executive with extensive experience in customer success, operations, partner enablement/integration, professional/client services, and implementation/solutions delivery. Highly customer focused and strong at building lasting, trusted relationships. Ability to architect process, strategies and solutions that meet program goals, lower costs and increase revenues while improving customer and employee satisfaction. Strong ability to analyze data and trends to develop predictive financial and operational models. Extensive product development, integration, cloud, managed services, SaaS, B2B/B2C and start-up/growth company experience. A respected leader that builds highly committed and motivated teams. Key Competencies:- Operations and Operations Management- Customer Success, Client & Professional Services- Partner and Channel Strategy/Business Development- Business Process Eng./Re-Engineering- Budgeting and Forecasting/P&L Management- Financial Analysis, Trending & ROI Analysis- Strategic/Scalability Planning and Execution- Data analytics and interpretation- Vendor/Contract Negotiations- Software Development/Agile Methodologies- Product Development, Requirements and PDLC- Business Continuity & Disaster Recovery Planning- Infrastructure Management/SLA Adherence/Security
...See MoreWork Experience
Vice President Operations
E-Learning Providers
Steven Giangregorio's Professional Milestones
- Head Of Business Development | Strategic Partnerships (2018-08-01~): Secured strategic alliances to expand market reach and drive revenue growth.
- Head Of Digital Product Operations | Strategic Partnerships (2018-08-01~2021-09-01): Driving strategic partnerships to expand business reach in digital product operations and enhance brand presence.
Education
Business,
Bachelors,
Bachelor Of Science
1991-1995Skill
Saas
Professional Services
Enterprise Software
Start Ups
Integration
Management
Process Improvement
Healthcare Information Technology
Cross Functional Team Leadership
Leadership
Program Management
Operations Management
Cloud Computing
Project Management
Business Development
Account Management
Agile Project Management
Strategic Partnerships
Agile Methodologies
Business Process
Data Center
Customer Service
Professional Services Management
Healthcare It
Change Management
Analytics
Software As A Service
Organizational Change
Customer Relations
Business Process Improvement
Business To Business
Partner Relationship Management
Healthcare Management
Customer Experience
Customer Experience Management
Operating Budgets
Customer Engagement
Business Operations
Customer Satisfaction
People Management
Customer Acquisition
Customer Retention
Enterprise Resource Planning
Certification
Colleagues
Jim Steffensmeier, POPM
Product Owner
Taylor McDowell
project manager | product owner | problem solver | passion for developing valuable solutions
Perla Showell
Product Owner
Kiana Palileo
product owner at ascend learning
Maria Preston, MBA
product owner | driving results through product ownership and strategic process optimization
Other Named Steven Giangregorio
Frequently asked questions
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Steven Giangregorio's social media include: Linkedin,
Steven Giangregorio works for Ascend Learning
Steven Giangregorio's role in Ascend Learning is Vice President Operations
Steven Giangregorio works in the industry of E-Learning Providers
Steven Giangregorio's colleagues are Jim Steffensmeier, POPM,Taylor McDowell,Perla Showell
Steven Giangregorio's latest job experience is Vice President Operations at Ascend Learning
Steven Giangregorio's latest education in Bentley University
