specialist - customer experience measurement analysis & governance@ Dialog Axiata PLC
Sri Lanka
Subha Perera
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University of Wolverhampton
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Tell me more about Subha Perera?
FlashIntel GPTSubha Perera is a graduate from the University of Wolverhampton (UK) with a Masters of Business Administration. With 10 years of experience in the telecommunication industry, she has specialized in customer experience, project management, loyalty, and retention. Subha has worked at Dialog Axiata PLC in Sri Lanka as a Segment Manager Club Vision Red and Specialist in Customer Experience Measurement Analysis & Governance. Dialog Axiata PLC is a telecommunications company with a focus on telecommunications, information, and cultural products.
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About
Graduate from University of Wolverhampton (UK) with a Masters of Business Administration. Equipped with 10+ years of experience, in which the telecommunication industry has been the core area of exposure & experience. The areas of specializations comprise of Customer Experience, Customer Experience Metrices, Project Management and Loyalty Customer Management and Retention.
Work Experience
specialist - customer experience measurement analysis & governance
Segment Manager
Telecommunications
Subha Perera's Professional Milestones
- Segment Manager (2019-02-01~): Successfully executed strategic sales initiatives and implemented effective policies, driving revenue and operational efficiency.
- specialist - customer experience measurement analysis & governance: Implementing data-driven measurement strategies and governance methodologies to optimize customer experience and streamline processes.
Education
Business Administration And Management,
General
2018-2019Certification
Colleagues
Don Chathuranga Balasuriya
software & technology product manager owner solutions consultant
Don Chathuranga Balasuriya
software & technology product manager owner solutions consultant
Manoprragash Devaraj
agile project manager | scrum master | product owner | delivery manager
Nilusha Bandara . CDMP, CUA, CSPO, MBCS
omni channel development ecommerce digital transformation process simplification process automation agile project management esales product owner product management
Gimantha Pallawela
product owner at dialog axiata plc
Other Named Subha Perera
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Subha Perera works for Dialog Axiata PLC
Subha Perera's role in Dialog Axiata PLC is specialist - customer experience measurement analysis & governance
Subha Perera works in the industry of Telecommunications
Subha Perera's colleagues are Don Chathuranga Balasuriya,Don Chathuranga Balasuriya,Manoprragash Devaraj
Subha Perera's latest job experience is specialist - customer experience measurement analysis & governance at Dialog Axiata PLC
Subha Perera's latest education in University of Wolverhampton
