Strategic And Security And Compliance Thought Leader | Prepared Client Satisfaction Professional | Sports Extrovert | Fun Lover@ Freshworks
Chennai, Tamil Nadu, India
Subhashini Hariharan
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FlashIntel GPTSubhashini Hariharan is an experienced professional with 15.5 years of work experience in IT. She has a strong background in requirements analysis, business analysis, and requirements gathering. Subhashini is certified in ITIL Intermediate and PM and has extensive knowledge in performing QMS and ISO 9K and 20 K audits. She has successfully implemented complex level systems for large organizations and has a proven track record of delivering positive outcomes. Subhashini is skilled in problem-solving, communication, and teamwork. She is currently pursuing an MBA in International Business.
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About
A MBA candidature in International Business with overall 9+ years of IT experience. Experienced in End to End Service Delivery Management, Practiced and certified in ITIL Intermediate (OSA ,RCV, SOA and CSI) ,Prince 2 practitioner in PM and Agile methodologies Have Extensive knowledge, experience and certification in performing QMS and ISO 9K and 20 K audits. Successful in implementing complex level systems for large organizations, Lead as link between clients and business toward a positive outcome. Skilled in strong problem-solving, work ethic, communication, interpersonal and teamwork.
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Strategic And Security And Compliance Thought Leader | Prepared Client Satisfaction Professional | Sports Extrovert | Fun Lover
Software Development
Subhashini Hariharan's Professional Milestones
- Business Analyst (2010-01-01~2012-06-01): Spearheading data analysis and driving strategic decisions to drive business growth and maximize profitability.
- Service Delivery Manager (2015-03-01~2017-08-01): Successfully implemented new process improvements, streamlining service delivery processes for maximum efficiency and customer satisfaction.
Skill
Requirements Analysis
Business Analysis
Requirements Gathering
Sdlc
Xml
User Acceptance Testing
It Service Management
Jad
Black Box Testing
Service Management
People Management
Certification
Colleagues
Sinandra Kaplan
Strategic Sales Channel And Distribution Enablement Leader | Sales And Mindset Coach | Co-Owner
Divya Gopinath
Founder
Geeta Mehta
Product Owner
Gemma Austin
Founder
Sena Atakul
Helping to improve Customer and Employee Experience with GenAI | Enterprise Business Development for UKI | Product Owner
Other Named Subhashini Hariharan
Frequently asked questions
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Subhashini Hariharan's social media include: Linkedin,
Subhashini Hariharan works for Freshworks
Subhashini Hariharan's role in Freshworks is Strategic And Security And Compliance Thought Leader | Prepared Client Satisfaction Professional | Sports Extrovert | Fun Lover
Subhashini Hariharan works in the industry of Software Development
Subhashini Hariharan's colleagues are Sinandra Kaplan,Divya Gopinath,Geeta Mehta
Subhashini Hariharan's latest job experience is Strategic And Security And Compliance Thought Leader | Prepared Client Satisfaction Professional | Sports Extrovert | Fun Lover at Freshworks
