Sue Clements

I have had 25 years experience working in the area of Human Services including 15 years in supervisory/management positions. My experience includes positions in the residential, employment and community services working both in aged and disability services.I am able to successfully provide services that are individually focused and tailored to meet individual need. Maintaining confidentiality and follow up all important parts of building professional relationships based on respect and trust.foster accountability and the development of competence and confidence in all employees. This enables me to achieve a cohesive team that is goal and client focused where individuals are empowered to use their individual and combined skills and experience to improve processes and systems.My management style embraces a team approach that focuses on setting team and individual goals showing confidence in the team and individuals abilities and supporting staff to act as team leaders and utilise their talents, enhance their skills and to promote opportunities to take on lead roles in projects and activities. I lead by example and through coaching and mentoring, setting clear goals and expectations through daily interaction between myself and all team members, fostering accountability and the development of competence and confidence in all employees enables me to achieve a cohesive team that is goal and client focussed and where individuals are empowered to use their individual and combined skills and experience to improve processes and systems.I possess a high level of communication and influencing skills which have been vital to my success in the roles I have undertaken. I effectively relate to people at all levels. I have experience in training, managing performance, supervision of staff and networking, all of which I achieved by honest communication, problem solving and conflict resolution skills.