Information Systems Business Systems Analyst@ UMass Chan Medical School
Holden, Massachusetts, United States
Sue Mandella
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Becker College
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FlashIntel GPTSue Mandella is an experienced Business Systems Analyst with 23.7 years of work experience. She is skilled in data analysis, databases, Visio, research, and SharePoint. Sue has worked at the University of Massachusetts Information Technology and has a strong background in Agile software development and Scrum framework processes. She is also certified in ITIL Foundation and has completed Professional Scrum Product Owner (PSPO) training. Sue has worked at UMass Chan Medical School and Unum, gaining valuable experience in research and analytics.
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About
Experienced Business Systems Analyst, Acting Product Owner & Scrum Master with a demonstrated history working for University of Massachusetts Information Technology. Skilled in Business Systems analysis, Agile software development and Scrum Framework processes, Software Documentation, Implementation and Support and Vendor management. Strong Information Technology professional. ITIL® Foundation Certification, Certified ScrumMaster® (CSM®), from Scrum Alliance®, Completed Professional Scrum Product Owner (PSPO) training from Scrum.org. Completed Servicenow Fundamentals & Discovery Fundamentals training.
...See MoreWork Experience
Information Systems Business Systems Analyst
Sue Mandella's Professional Milestones
- Claims Analyst (2000-01-01~2001-06-01): Implementing efficient claims management processes to streamline claims processing and improve overall productivity.
- Information Systems Business Systems Analyst (2002-05-01~2015-01-01): Implementing robust IT solutions to optimize business processes and drive efficiency in data-driven decision-making.
Education
Business Administration,
Management,
Business Administration And Management
2004-2006Skill
Data Analysis
Databases
Visio
Research
Sharepoint
Software Documentation
Project Management
Sql
Management
Leadership
Microsoft Office
Microsoft Excel
Teaching
Strategic Planning
Customer Service
Itil Certified
Business Communications
It Service Management
Itil Foundations Certification
Business Requirements
Requirements Gathering
Sdlc
Business Analysis
Analysis
Requirements Analysis
Process Improvement
Systems Analysis
Testing
Vendor Management
System Testing
Integration
Software Project Management
Business Process Improvement
Business Process
User Acceptance Testing
Software Development
Business Intelligence
Agile Methodologies
Quality Assurance
Visual Studio
Healthcare Information Technology
Web Development
Web Services
Web Applications
Ms Project
Software Development Life Cycle
Cloud Computing
Cloud Storage
Amazon Web Services
Computer Networking
Network Administration
Budget Management
Agile Application Development
Agile Web Development
Certification
Colleagues
Tim Purpura
Associate CIO, Research Technology
Patricia Lanzillotti
Associate Chief Information Officer
Francesca Dangelo
Associate Chief Information Officer - Engineering
Toni Irsfeld
Program Director
Linda Cragin
Director
Other Named Sue Mandella
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Sue Mandella works for UMass Chan Medical School
Sue Mandella's role in UMass Chan Medical School is Information Systems Business Systems Analyst
Sue Mandella's colleagues are Tim Purpura,Patricia Lanzillotti,Francesca Dangelo
Sue Mandella's latest job experience is Information Systems Business Systems Analyst at UMass Chan Medical School
Sue Mandella's latest education in Becker College
