Head, Customer Service Centre@ Toronto Transit Commission (TTC)
Toronto, Ontario, Canada
Sue Motahedin
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Ryerson University
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FlashIntel GPTSue Motahedin is a Senior Level Customer Experience Leader with 23.9 years of experience in Communications, Technology, and Public Service Sectors. Currently, she serves as the Head of Customer Service at the Toronto Transit Commission, where she provides excellent service to the TTC's 1.7 million riders each day. Sue is a passionate leader with a focus on Employee and Customer Engagement, managing both Unionized and Management workforces. She also has experience managing both Unionized and Management workforces. Sue is passionate about Social Media strategy and providing world-class Customer Support to customers through social and other channels.
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About
Senior Level Customer Experience Leader with experience in Communications, Technology and Public Service Sectors. Currently employed as the Head of Customer Service at the Toronto Transit Commission where I am dedicated to providing excellent service to the TTC's 1.7 million riders each day. I am a passionate leader with a focus on Employee and Customer Engagement with experience managing both Unionized and Management workforces. I love working on Social Media strategy and providing world-class Customer Support to our customers through Social and all other channels.
...See MoreWork Experience
Head, Customer Service Centre
Member - Customer Service Advisory Panel
Truck Transportation
Sue Motahedin's Professional Milestones
- Guest Lecturer - Advanced Practices In Digital Reputation Management (2017-01-01~2017-08-01): Inspired students to embrace digital strategies to achieve high engagement and engagement.
- Manager - Client Loyalty And Retention Marketing Operations (2002-11-01~2014-01-01): Driving customer loyalty and retention through strategic marketing initiatives and integrating customer loyalty management practices.
Education
Skill
Customer Experience
Leadership
Customer Retention
Customer Service
Management
Customer Satisfaction
Wireless
Contact Centers
Coaching
Performance Management
Strategy
Cross Functional Team Leadership
Recruiting
Program Management
Employee Engagement
Motivation
Call Center
Friendly Personality
Social Media Communications
Public Policy
Public Sector
Public Transport
Workforce Management
Project Management
Operations Management
Project Planning
Business Process Improvement
Strategic Planning
Customer Relationship Management
Change Management
Social Media Marketing
Government
Business Analysis
Team Building
Training
Start Ups
Internal Communications
Interpersonal Skills
Customer Contact
Health And Safety
Service Operations
External Relationships
Reporting Requirements
Diversity And Inclusion
Solid Professional Standards
Voice Of The Customer
Voice Of The Customer Analysis
Drive Change
Program Planning
Relationship Building
Certification
Colleagues
Dick Burns
Owner, TTC Inc.
Andrew Silva Martins
Business Process Owner - Lead @ TTC
Tanya Mason
transit operator co owner of sparkles sweets & treats
Moseley Family
dj owner at chameleon sounds
Kevin Pena
co owner at toronto transit commission ttc
Other Named Sue Motahedin
Frequently asked questions
We found 2 Sue Motahedin's email addresses
We found 1 Sue Motahedin's phone numbers
Sue Motahedin's social media include: Linkedin,
Sue Motahedin works for Toronto Transit Commission (TTC)
Sue Motahedin's role in Toronto Transit Commission (TTC) is Head, Customer Service Centre
Sue Motahedin works in the industry of Truck Transportation
Sue Motahedin's colleagues are Dick Burns,Andrew Silva Martins,Tanya Mason
Sue Motahedin's latest job experience is Head, Customer Service Centre at Toronto Transit Commission (TTC)
Sue Motahedin's latest education in Ryerson University
