Sumi Sundaresan

A highly motivated and result driven professional utilizing technical skills, business skills with a strong desire to learn, contribute and make a positive difference to the organization, possessing strong ability to adapt well and perform in new environment. Complete understanding of BPO operations and success in steering them to enhanced growth with vision to drive business excellence through efficient operations and client servicing. Demonstrated ability to effectively plan, coordinate & meet deadlines. Proven ability to provide a high level of Customer Service surpassing market standards and maintain healthy relationship with peers and competitors. An innovative team player possessing excellent presentation, organizational, team building skills; strong analytical mind-set.