Susan Frew🎤

As the CEO of her company, Sunshine Plumbing Heating Air, Susan Frew and her husband William grew the business by 535% in just one year by creatively using seven deceptively simple tools coupled with some good old-fashioned elbow grease. As an essential business during COVID, Susan was able to lead Sunshine by maintaining a 60% Gross Profit and 14% net profit for 2020. As a result, Sunshine Plumbing Heating Air now boasts a coveted spot on the INC 5000 List as one of the INC Best Places to work. To date, the company has won a total of 43 prestigious industry awards and accolades for business growth, integrity and community service, amid a field of 950 competitors. Susan has earned a solid reputation as the “go to” business-growth coach for the Trades industry. She has coached over 150 trade businesses (in 18 different trades) back to profitability amid tough markets and recessions. The reason so many business owners trust her advice, is that, as a fellow business owner, she has been there, done that, got the T-Shirt. In 2017, while traveling around the United States coaching other business owners back to profitability, back home at Sunshine, unbeknownst to anyone, a less than honest Office Manager was busy getting Sunshine into One Million Dollars of debt. This is what we call a Bad Hire. Susan has taken everything that she has learned (the good, the bad and the ugly) about growing her company, and then subsequently bringing her company back from almost going down the drain (plumber humor), into two riveting Keynote Programs; Keynote Programs: (Available On-Site or Virtually) Compete on Awesome Not On Price; 7 Principles to Grow Your Business Now! Saving Sunshine; How to keep your head (and your company) after a major setback. After taking a break to focus on saving Sunshine, Susan is now returning to her roots as a Business Growth Coach and Professional Keynote Speaker and Author. Susan is now on staff at Raincatcher Inc. As the Director of Business Growth helping business owners to get ready for exit. She is the author of two books; The Pufferfish Effect; How to Look Bigger than You Are and Compete on Awesome Not On Price; 7 Business Growth Principles You Can Start Today. Susan has traveled the world as a former International General Manager with AT&T Wireless. She has hosted her own radio show on ESPN radio titled “Coaching, Not Just for Sports” and she is active as an Instructor with the SBA’s National Emerging Leaders Program.