learning experience designer change manager@ The Standard
Beaverton, Oregon, United States
Susan Gollihugh
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Portland State University
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FlashIntel GPTSusan Gollihugh is a resourceful leader with 18.4 years of experience in instructional design, process improvement, and training. She specializes in creating user-centered design solutions and optimizing end-user experiences. Susan is skilled in synchronizing global operational resources to enhance productivity and proactively anticipate challenges. She is adept at facilitating across teams and championing change adoption. Susan has a strong background in user experience and user-centered design, process improvement, and lean/scrarum development methodologies. She has worked for reputable companies such as Standard Bank Group, The Standard, and Intel Corporation, where she has demonstrated her expertise in various roles. Susan is based in the United States.
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About
Resourceful leader specializing in creating Training Development, Change Management, and User-Centered Design solutions leading teams to optimize end-user experiences. Synchronizes global operational resources to enhance productivity, proactively anticipate challenges, and deliver results. Operates through ambiguity to achieve results, facilitates across teams, champions change adoption, and maximizes business value. Core Competencies User Experience and User-Centered Design • Process Improvement • Lean / Scrum / Agile Development Methodologies • Data Analysis and Visualization • Adult Training and Development • Change Management • Human Performance Improvement • Communications • Systems and Design Thinking Tools Articulate, Camtasia, Captivate, Dreamweaver, Jive, Joomla, Qualtrics, Rally, Jira, Geo Talent, Saba. Instructional Design Agile, ADDIE, Kirkpatrick, Gilbert’s BEM, Adult Learning Theories (Kolb, Mezirow, et. Al), Human-Computer Interaction, SCRUM, Data analysis, Task analysis/workflow analysis, cultural awareness / diversity training, facilitation training User-Centered Design User Interaction Design (prototyping, design creation, work flows), information architecture (tree sort, card sort, navigation, labeling, structure), usability (interviewing, testing, goal setting, risks, analysis), and surveying (Qualtrics and analysis tools)
...See MoreWork Experience
learning experience designer change manager
Financial Services
Susan Gollihugh's Professional Milestones
- Instructional Design - It (2010-06-01~2011-05-01): Conducted comprehensive IT education, empowering students with knowledge and skills to make informed business decisions.
- Senior Instructional Design And User Experience Lead - It End User Training (2012-02-01~2015-09-01): Revamped design processes, resulting in enhanced user interface and effective IT end user training.
Education
Master Of Science,
Masters,
Leadership,
Management,
Education,
Multimedia,
And Policy; Management Of Training; Multimedia And Web-based Training
2010-2012Skill
Instructional Design
Process Improvement
Training
Adult Education
Management
Program Management
Blended Learning
Addie
Public Speaking
Coaching
Leadership
Instructor Led Training
Research
E Learning
Organizational Development
Problem Solving
Technical Writing
Analysis
Interviews
Business Intelligence Tools
Learning And Development Solutions
Heuristic Evaluation
Needs Analysis
Performance Consulting
User Centered Design
Curriculum Development
Agile And Waterfall Methodologies
Camtasia
Human Performance Technology
User Experience Testing
Systems Thinking
Persona Development
Experiential Learning
Technical Training
Learning Management
Kano Testing
Data Analysis
Tcm
Instructional Technology
Social Media
Instructional Systems Development
Computer Software Training
Business Process Improvement
Data Visualization
Change Management
Project Management
Cross Functional Team Leadership
Human Performance Improvement
Communications
Transition Change Management
Certification
Colleagues
Other Named Susan Gollihugh
Frequently asked questions
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Susan Gollihugh works for The Standard
Susan Gollihugh's role in The Standard is learning experience designer change manager
Susan Gollihugh works in the industry of Financial Services
Susan Gollihugh's colleagues are Michael V.,Daniel Kalapsa,Katie Banks
Susan Gollihugh's latest job experience is learning experience designer change manager at The Standard
Susan Gollihugh's latest education in Portland State University
