Susanne Kupke
Newcastle College
Tell me more about Susanne Kupke?
Susanne Kupke is a highly motivated individual with 19.3 years of experience in Customer Service. She has a strong background in business analysis, customer satisfaction, project management, team management, and customer service. Based in Croyton, United Kingdom, Susanne is known for her dedication, enthusiasm, and innovative approach to work. She is a dedicated and innovative professional with exceptional communication, interpersonal, report writing, and analytical skills. Susanne thrives on change, thrives under pressure, and has exceptional communication, interpersonal, report writing, and analytical skills. She thrives on change, thrives under pressure, and develops exceptional relationships with internal and external customers and key stakeholders.
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About
A highly motivated individual with many years experience within Customer Service. Over recent years I have constantly progressed my career and I am driven to deliver excellent standards of work in all aspects of my role. I am a dedicated, enthusiastic, and innovative professional with a strong desire to deliver excellent service. I have a creative mind and a keen eye for detail and regularly demonstrate initiative and ability for problem solving. I thrive on change, work well under pressure and have exceptional communication, interpersonal, report writing and analytical skills. Naturally driven and focused with a strong ability to develop exceptional relationships with internal and external customers and key stakeholders.
...See MoreWork Experience
credit controller at pure fishing - aat level 3 qualified
Credit Controller
Retail
Susanne Kupke's Professional Milestones
- Business Analyst (2013-05-01~2016-01-01): Analyzing industry data to provide actionable insights and drive informed decision-making.
- Customer Care Representative (2004-06-01~2007-01-01): Provided exceptional service to customers, resolving inquiries promptly and fostering a positive customer experience.
Education
Accounting,
Accounting Technology/technician And Bookkeeping
2016-2017Skill
Business Analysis
Customer Satisfaction
Project Management
Team Management
Customer Service
Process Improvement
Call Centers
Microsoft Office
Operations Management
Quality Assurance
Business Process Improvement
Coaching
Sharepoint
Organizing
Root Cause Analysis
Languages
Bookkeeping
Knowledge Management
Service Delivery
Social Media
Customer Relationship Management
Problem Solving
Process Writing
Analysis
Lean Six Sigma
Training
Crm
Siebel
Stress Management
Typing
Listening Skills
Crm Software
Sap R/3
Nice
Sharepoint Designer
Outsourcing
Team Leadership
Change Management
Leadership
Management
Sales
Radian6
Oracle Crm
Contact Centers
Software Troubleshooting
Credit Control
Cash Collection
Troubleshooting
Accounts Receivable
Sap Erp
Debt Collection
Sage Accounts
Accounting
Sage Products
Association Of Accounting Technicians
Sage 50
Certification
Colleagues
Dave Allen
Chief Executive Officer
Jeff Jones
elite angler at pure fishing owner @ rx outdoors inc writer editor
Buzz Ramsey
nw sales and promo at pure fishing and owner buzz ramsey promotion
Neil Eibeler
Chief Executive Officer
Shane Chapman
owner at pure fishing
Other Named Susanne Kupke
Frequently asked questions
We found 5 Susanne Kupke's email addresses
We found 1 Susanne Kupke's phone numbers
Susanne Kupke works for Pure Fishing
Susanne Kupke's role in Pure Fishing is credit controller at pure fishing - aat level 3 qualified
Susanne Kupke works in the industry of Retail
Susanne Kupke's colleagues are Dave Allen,Jeff Jones,Buzz Ramsey
Susanne Kupke's latest job experience is credit controller at pure fishing - aat level 3 qualified at Pure Fishing
Susanne Kupke's latest education in Newcastle College