Suzanne T.
customer experience sme | turn customers into advocates@ Coveo
Canada
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Suzanne T. is a highly experienced professional with 22.8 years of work experience in various roles. She possesses a diverse skill set including customer service, strategic communications, and brand ambassadorship. Suzanne is based in Canada and has a deep understanding of the changing business environment. She helps business and tech partners identify business gains through aligning digital investments to their purpose. Suzanne's expertise lies in leveraging digital enablement to drive business growth and achieve results. She has a deep understanding of how companies can survive the changing business environment and understand the impact it has on customer behavior and acquisition.
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@ssense.com
+1 514289****
+1 418263****
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About

The reality is that technologies like cloud, analytics, and AI are the engine for enterprise change. And as the momentum accelerates, each executive has an ownership stake, and it's harder than ever to reap the returns because ya gotta play the long game. I help business and tech partners recognize the business gains by aligning digital investments to their purpose. How I support business and IT leaders: ✅ Dive deeper into what's the right approach to maximizing value and realizing the outcomes they're after ✅ Uncover strategies to do things faster and more efficiently ✅ Demonstrate how companies can survive the changing business environment 20-year history in fashion [luxury, high-street, contemporary] retail sales. Rich understanding of how digital enablement influences customer behaviours, and how it impacts acquisition, and retention. Previously, a personal stylist for a fashion tech unicorn. It changed the entire online shopping experience for me as a field researcher. Sorting through 70k items to find the most relevant products > time consuming/irritating. From there, I started working with enterprises on the art of possible with what's in our current market for personalization, and why it's so crucial to the customer and employee experiences. [DM] Say 'Hi!': 🍵 Tea or coffee chats welcomed 🤝 Connects 💡 Share industry insights + ideas & Other Stories... Fashion styling Wine stuff

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Work Experience

3175 des Quatre-Bourgeois, Quebec City, Quebec, G1W 2K7, CA

Software Development

750
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Suzanne T.'s Professional Milestones

  • Personal Stylist (2018-03-01~2019-01-01): Creating stunning hairstyles for clients, promoting their unique style and enhancing their confidence.
  • Sales Associate (2000-12-01~2001-03-01): Achieved record-breaking sales targets, driving revenue growth and surpassing client expectations.
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