Customer Service Manager@ Gerber Technology, a Lectra Company
Rocky Hill, Connecticut, United States
Suzette Monica Johnson
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Albertus Magnus College
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FlashIntel GPTSuzette Monica Johnson is an experienced Customer Service Manager with over 20 years of work experience. She has a strong background in customer service, insurance, and strategic planning. Suzette has worked in various roles, including Customer Solutions Center Supervisor and Customer Solutions Center Coordinator. She is skilled in budgeting, banking, coaching, sales, and customer satisfaction. Suzette holds a Bachelor of Business Administration (BBA) degree in Business Administration and Management. She is based in the United States.
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About
Experienced Customer Service Manager with a demonstrated history of working in the information technology and services industry. Skilled in Budgeting, Banking, Coaching, Sales, and Customer Satisfaction. Strong support professional with a Bachelor of Business Administration (BBA) focused in Business Administration and Management, General from Albertus Magnus College.
Work Experience
Customer Service Manager
Customer Solutions Center Supervisor
IT Services and IT Consulting
Suzette Monica Johnson's Professional Milestones
- Receivable Account Analyst (2005-05-01~2007-04-01): Collaborated with clients to identify and maintain high-value receivable accounts, resulting in reduced monthly expenses.
- Customer Solutions Center Supervisor (2015-11-01~2016-12-01): Implemented effective strategies to maximize customer satisfaction and meet service customer needs.
Education
Bachelors,
Bachelor Of Business Administration,
Business Administration,
Management,
Business Administration And Management,
Associates
2011-2013Skill
Customer Service
Insurance
Strategic Planning
Leadership
Call Centers
Microsoft Office
Business Analysis
Coaching
Account Management
Training
Performance Management
Marketing
Project Management
Customer Satisfaction
Team Building
Process Improvement
Hris
Employee Relations
Banking
Financial Analysis
Life Insurance
Visio
Data Entry
Disability Insurance
Public Speaking
Sales
Team Leadership
Proficient In Microsoft Products
Nasd Series 6
Call Center
Management
Microsoft Excel
Budgets
Customer Experience
Customer Retention
Customer Relationship Management
Certification
Colleagues
Other Named Suzette Monica Johnson
Frequently asked questions
We found 2 Suzette Monica Johnson's email addresses
We found 3 Suzette Monica Johnson's phone numbers
Suzette Monica Johnson's social media include: Linkedin,
Suzette Monica Johnson works for Gerber Technology, a Lectra Company
Suzette Monica Johnson's role in Gerber Technology, a Lectra Company is Customer Service Manager
Suzette Monica Johnson works in the industry of IT Services and IT Consulting
Suzette Monica Johnson's colleagues are Hal Osthus,Edward Wang,Alan Carmack
Suzette Monica Johnson's latest job experience is Customer Service Manager at Gerber Technology, a Lectra Company
Suzette Monica Johnson's latest education in Albertus Magnus College
