Swati Arora
Quality Assurance Lead@ bp
Pune, Maharashtra, India
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Swati Arora is a highly experienced professional with over 10 years of expertise in Treasury, Branch Banking Operations, Customer Service, Controls, Customer Satisfaction, Quality, and Customer Relationship Management. She has worked with renowned brands like AXA, AIG, HDFC Bank, and currently resides in British Petroleum. Swati is known for her creativity, imagination, and ability to visualize the final product. She is an effective communicator with excellent relationship building and interpersonal skills, as well as strong analytical, problem-solving, and organizational abilities.
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Emails and Phone Numbers

@bp.com
@yahoo.co.in
@hdfcbank.com
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About

Swati carries over 10 years of experience in Treasury, Branch Banking Operations, Customer Service, Controls, Customer Satisfaction, Quality, and Customer Relationship Management. She has experience in working with Banking and Insurance companies. She has worked with brands like AXA, AIG , HDFC Bank in past and presently associated with British Petroleum. She demonstrate competence in creativity, imagination and the ability to visualize the final product. She is an effective communicator with an excellent relationship building & interpersonal skills, strong analytical, problem solving & organisational abilities.

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Work Experience

1 St James Square, London, England, SW1Y 4PD, GB

Oil and Gas

66961
Phone
+44 2813662000
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Swati Arora's Professional Milestones

  • Manager, Branch Banking (2014-03-01~): Successfully implemented streamlined processes and increased operational efficiency, resulting in improved customer satisfaction and increased branch profitability.
  • Deputy Manager, Quality Initiative Group (qig) (2011-08-01~2014-02-01): Implementing a robust quality control system to enhance quality and streamline processes.
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Education

University of Mumbai
University of Mumbai