Swati Arora
University of Mumbai
Tell me more about Swati Arora?
Swati Arora is a highly experienced professional with over 10 years of expertise in Treasury, Branch Banking Operations, Customer Service, Controls, Customer Satisfaction, Quality, and Customer Relationship Management. She has worked with renowned brands like AXA, AIG, HDFC Bank, and currently resides in British Petroleum. Swati is known for her creativity, imagination, and ability to visualize the final product. She is an effective communicator with excellent relationship building and interpersonal skills, as well as strong analytical, problem-solving, and organizational abilities.
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About
Swati carries over 10 years of experience in Treasury, Branch Banking Operations, Customer Service, Controls, Customer Satisfaction, Quality, and Customer Relationship Management. She has experience in working with Banking and Insurance companies. She has worked with brands like AXA, AIG , HDFC Bank in past and presently associated with British Petroleum. She demonstrate competence in creativity, imagination and the ability to visualize the final product. She is an effective communicator with an excellent relationship building & interpersonal skills, strong analytical, problem solving & organisational abilities.
...See MoreWork Experience
Quality Assurance Lead
Oil and Gas
Swati Arora's Professional Milestones
- Manager, Branch Banking (2014-03-01~): Successfully implemented streamlined processes and increased operational efficiency, resulting in improved customer satisfaction and increased branch profitability.
- Deputy Manager, Quality Initiative Group (qig) (2011-08-01~2014-02-01): Implementing a robust quality control system to enhance quality and streamline processes.
Education
Skill
Team Management
Risk Management
Retail Banking
Insurance
Treasury
Complaint Management
Customer Retention
Customer Satisfaction
Branch Operation
Certification
Colleagues
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Swati Arora works for bp
Swati Arora's role in bp is Quality Assurance Lead
Swati Arora works in the industry of Oil and Gas
Swati Arora's colleagues are Jeanette Heath,yusuf hussain,Ramulu Ramu
Swati Arora's latest job experience is Quality Assurance Lead at bp
Swati Arora's latest education in University of Mumbai