Swati Rastogi
iim k | it project manager | infosys | investor@ Infosys
D-197 sector- 61 noida.
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Swati Rastogi is a highly experienced quality assurance manager with 16.4 years of work experience. She is ITIL certified and has expertise in various areas such as PMP, CMSMI level 5, and quality consulting. Based in Pune, Maharashtra, India, Swati has worked with global and Indian clients, implementing agile transformation strategies and implementing DevOps solutions. She has a strong background in team leadership and client-specific audits. Swati has also worked as a project manager and lead quality assurance at Infosys, where she successfully managed projects and implemented process trainings.
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Emails and Phone Numbers

@gmail.com
@gmail.com
@gmail.com
@infosys.com
+91 301354****
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About

QUALITY ASSURANCE MANAGER DELIVERY EXCELLENCE PROFILE ▪ Quality consultant with 14 years of experience in Agile, CMMi, ITSM with Global & Indian clients ▪ Agile Transformation coach and coordinator ▪DevOps Consultant ▪Organization Initiatives plan adoption strategies, deploy and track them to closure ▪ Balance Score Card creation, plan and deploy strategies to achieve targets CERTIFICATION ICP Agile Certified Coach SAFe Advanced Scrum Master Agile Scrum Master ITIL Foundation CCNA INTERESTS Adventure Sports ▪ Travel ▪ Eco Club QUALITY ASSURANCE MANAGER, INFOSYS, PUNE DECEMBER 2015-PRESENT ▪ Agile Consulting ▪Agile transformation coach ▪Conduct CMMi Reviews ▪ Plan & deploy Organization initiatives DevOps ▪Conduct Client Specific audits ▪Conduct Client Presentations ▪Process Trainings ▪ Create Balance Score Card, plan, deploy & track strategies to achieve the targets ▪Quality representative for four accounts ~1000 employees SR. QUALITY ANALYSIS, HCL INFOSYSTEMS, NOIDA DECEMBER 2012-NOVEMBER 2013 ▪ITSM Process wiring for one of the big and complex Indian Project – UIDAI ▪Identified SLA Review Framework ▪Co-ordination with Sr. Client Leadership including IPS Officers for understanding the Project scope and expectations ASSISTANT QUALITY & SECURITY CONSULTANT JUNE 2007-NOVEMBER 2012 ▪Quality Consultant for S/w and IMS Projects, Process Trainings ▪Metrics Review ▪PCB generation ▪L1 support team ▪Security Consultant for firewalls ▪ ITSM Process facilitator

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Work Experience

Infosys Limited, Bangalore, Karnataka, 560100, IN

IT Services and IT Consulting

319347
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Swati Rastogi's Professional Milestones

  • Sr. Quality Analyst (2012-12-01~2013-11-01): Implemented data-driven quality management systems to enhance product quality and optimize customer satisfaction.
  • Lead Quality Assurance (2014-01-01~2017-09-01): Improving product quality through continuous process improvements and enhancing customer satisfaction.
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Education

St. Joseph's High School
St. Joseph's High School
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