Syed Adil Moeen
Resource Coordinator@ dnata
United Arab Emirates
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Syed Adil Moeen is a performance-driven and motivated professional with nine years of progressive expertise in call centers, including Call Flows, IVR's, Operations, sales, and workforce management in the hospitality and aviation industry. He is skilled in various high-tech programs such as Microsoft Dynamics CRM, Microsoft Power BI, Sisense, and Verint. Syed has a strong background in CRM and Workforce optimization systems, having worked as a Resource Coordinator at dnata in Dubai since June 2019.
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About

Performance-driven and motivated professional with nine years of progressive expertise in call centres, including Call Flows, IVR’s, Operations, sales, workforce management in the hospitality and aviation industry. Skilled in various high-tech programs like Microsoft Dynamics CRM, Microsoft Power BI, Sisense, and Verint. Spearheaded UAT for CRM and Workforce optimization system.

Work Experience

PO Box, Global, AE

Airlines and Aviation

18907

Syed Adil Moeen's Professional Milestones

  • Resource Coordinator (2019-06-01~): Streamlined recruitment processes, improving efficiency and accuracy across the organization.

Education

Preston University
Preston University

Masters,

Business Administration And Management,

General

2008-2010