Tammy Hay
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FlashIntel GPTTammy Hay is a highly experienced Business Analyst with 16.5 years of work experience. She possesses a wide range of skills including business analysis, telecommunications, and process improvement. Tammy has a strong background in project management and team leadership, with expertise in requirements analysis and customer service. She is known for her ability to establish consensus among cross-functional lines and has a proven track record of implementing projects. Tammy has worked at TELUS in various roles, including Senior Business Analyst and Assignment and Activities Agent. She is based in Edmonton, Alberta, Canada.
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About
Business Analyst with proven abilities in project planning and implementation, preparing and administering reports, team management and training as well as conflict resolution. Recognized for strong leadership talents as well as a natural ability to establish consensus among cross-functional lines.
Work Experience
Senior Business Analyst
Business Analyst
Telecommunications
Tammy Hay's Professional Milestones
- Senior Business Analyst (2018-05-01~): Driving data-driven decision making and implementing strategies for strategic data-driven decision-making.
- Client Care Representative (2008-10-01~2010-12-01): Provided exceptional client service, contributing to the company's exceptional customer experience.
Skill
Business Analysis
Telecommunications
Process Improvement
Project Management
Management
Team Leadership
Requirements Analysis
Customer Service
Call Centers
Customer Experience
Customer Retention
Cross Functional Coordination
Troubleshooting
Analysis
Change Management
Business Process Improvement
Team Management
Contact Centers
Analytical Skills
Vendor Management
Certification
Colleagues
Raphael Bernardo
Technical Product Manager
Christine Wessman
Product Owner, Technology Enablement for Channels, Commerce Experience at TELUS
Stanley Paul
Senior Business Analyst
Preet Kiran Kaur
Product Owner | Senior Software Engineer | Azure Certified Saa Associate | Cloud Extrovert
Dan Matheson
Kubernetes Specialist | Bar Owner
Other Named Tammy Hay
Frequently asked questions
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We found 1 Tammy Hay's phone numbers
Tammy Hay's social media include: Linkedin,
Tammy Hay works for TELUS
Tammy Hay's role in TELUS is Senior Business Analyst
Tammy Hay works in the industry of Telecommunications
Tammy Hay's colleagues are Raphael Bernardo,Christine Wessman,Stanley Paul
Tammy Hay's latest job experience is Senior Business Analyst at TELUS
