Platform Engineer@ Five9
Lynchburg, Virginia, United States
Tammy Blackburn
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FlashIntel GPTTammy Rippel Blackburn is a professional with over 20 years of experience in the telecommunications and project management realm. She has a wide range of skills including call centers, vendor management, telephony, and process improvement. Tammy has worked at Avaya as a Senior Contact Center Consultant and at Genworth as a Senior Telecom Infrastructure Engineer. She also has experience as a Telecom Engineer at InService Marketing Group. Tammy is based in the United States and has a strong background in telecommunications and project management.
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About
Professional with over 20 years in the telecommunications and project management realm.
Work Experience
Platform Engineer
Software Development
Tammy Blackburn's Professional Milestones
- Senior Contact Center Consultant (2018-08-01~): Provided exceptional customer service, surpassing customer expectations and making recommendations for improved customer satisfaction.
- Telecom Engineer (1998-05-01~2004-11-01): Designing and implementing innovative telecom solutions for seamless user experience.
Skill
Call Centers
Avaya
Telecommunications
Vendor Management
Telephony
Ivr
Acd
Process Improvement
Business Analysis
Voip
Contact Centers
Disaster Recovery
Leadership
Call Center
Visio
Unified Communications
Program Management
Avaya Technologies
Wan
Integration
Troubleshooting
Technical Support
Data Center
Cti
Ip
Wireless
Managed Services
Servers
It Operations
Workforce Management
Voice Mail
Tcp/ip
Network Design
Help Desk Support
Mpls
Genesys
Active Directory
System Deployment
Vpn
Call Center Development
Unified Messaging
Routers
Sip
Isdn
Switches
Call Logging
Avaya Products
Voice Over Ip
Certification
Colleagues
Colby Clark
Enterprise Solution Consulting Leader
Mike Burkland
Chairman | Chief Executive Officer
Andy Dignan
Chief Operating Officer
Lori Wetzel
Senior Executive Assistant To Chief Operating Officer | Senior Vice President Global Partner Organization
Linda Chiappetta
Customer Focus | Dynamic | Small Business Owner | Passionate
Other Named Tammy Blackburn
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Tammy Blackburn's social media include: Linkedin,
Tammy Blackburn works for Five9
Tammy Blackburn's role in Five9 is Platform Engineer
Tammy Blackburn works in the industry of Software Development
Tammy Blackburn's colleagues are Colby Clark,Mike Burkland,Andy Dignan
Tammy Blackburn's latest job experience is Platform Engineer at Five9
