Tanner Porteous
Information Technology Lead@ Alliance Mobile
Detroit, Michigan, United States
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Tanner Porteous is a highly experienced professional with 15.2 years of work experience in troubleshooting, Microsoft Office, computer hardware, technical support, and software installation. He is based in Detroit, Michigan, United States. Tanner has a strong background in operating systems such as Windows XP, 7, 8/8.1, and Apple OSX, as well as expertise in network printer setup and support, WSUS Patch Management, and Centralized AVG Antivirus Management. He has extensive experience with Dell, HP, and XIMA, as well as GeoVision Camera System and FreePBX Phone System. Tanner has held various positions in companies such as Midwest Mobility Solutions, SolvIT Inc., and Alliance Mobile.
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Skills & Insights
Colleagues

Emails and Phone Numbers

@att.com
@allianceatt.com
@gmail.com
@mmsatt.com
+1 248701****
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About

Skills * Operating Systems: Windows XP, 7, 8/8.1, Apple OSX * Microsoft Office for Windows 2007, 2010, 2013 * Microsoft Office for Apple OSX 2011 * Network Printer Setup and Support * WSUS Patch Management * Centralized AVG Antivirus Management * Avaya Phone System Management * Cat5e & Cat6 cable management * Microsoft Active Directory Account Management * Microsoft Exchange Mailbox Management * Footprints and Remedy Ticketing System * Extensive experience with Dell, HP, and XIMA * GeoVision Camera System * FreePBX Phone System

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Work Experience

2180 Livernois Rd, Troy, MI, 48083, US

Retail

194
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Tanner Porteous's Professional Milestones

  • Technical Support Specialist (2011-11-01~2015-06-01): Provided exceptional technical support to customers, resolving issues promptly and providing exceptional customer satisfaction.
  • It Help Desk Analyst (2010-11-01~2011-11-01): Provided technical assistance, resolving issues promptly and improving customer satisfaction.
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Education

Oakland University
Oakland University

Computer Science,

Bachelors

2011-2016