Tanwani Blaise

Experience section manager with a demonstrated history of working in retail industry with over 2years experience in CRM 365 and Navision ,A focus commercial and engaging professional with a proven track records of driving informational results, at a team and business level. Achieve excellent standards of customer service in the department by directing and coaching the sales team, and leading by example on the shop floor, Analyses sales data to maximize sales on day to day basis, Resolve customer complaints effectively, either by dealing with them personally or passing them on to the store manager, Ensure that the standards of grooming, presentation and professional conduct are set and maintained, Motivate team members to achieve shared goals and acknowledge team and individual successes, Ensure all new starters are inducted into the department team, Ensure all department staff are trained on all aspects of the department in liaison with the store manager and training department, Monitor the stock in the department and inform the Store Manager of any depleting stocks, stock loss to take corrective action, Ensure the department is merchandised commercially and visually as per the guidelines provided by the brand, Maintain high standards of housekeeping with regards to the sales floor, fitting rooms and stock areas, Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc,