Tatiana Ananyeva
Customer Support Manager@ Searchanise
Russia
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Tatiana Durnova is a highly skilled and experienced customer care manager with 14.1 years of work experience. She specializes in written and oral translation, conflict management, and business correspondence. Tatiana has a strong background in technical and legal translation, with proficiency in English and business English. She has worked in various roles, including Head of Customer Support and Technical Support Specialist at Searchanise, Customer Service Quality Manager at Simtech Development, and Translator at a different company. Tatiana is based in Russia and has a proven track record in providing excellent customer service and ensuring customer satisfaction.
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Emails and Phone Numbers

@simtechdev.com
@searchanise.io
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About

Customer care manager with high-level translation skills.

Work Experience

649 Mission St, San Francisco, California, 94105, US

Software Development

20
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Tatiana Ananyeva's Professional Milestones

  • Customer Service Quality Manager (2018-02-01~2019-12-01): Improving customer satisfaction through effective leadership and continuous improvement.
  • Customer Care Manager (2016-01-01~2018-01-01): Implemented strategies to improve customer satisfaction, resulting in increased satisfaction and repeat business.
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Education

Ulyanovsk State Technical University
Ulyanovsk State Technical University

Applied Linguistics,

Прикладная Лингвистика / Applied Linguistics

2009-2013