vice president live events ticket service and operations@ Washington Commanders
South Euclid, Ohio, United States
Taylor Laurer
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Saint Louis University
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FlashIntel GPTTaylor Laurer is a highly experienced sales and service executive with 17.5 years of work experience. Based in South Euclid, Ohio, Taylor excels in customer service, event planning, sales, fundraising, and building relationships. With a strong background in sports, Taylor is skilled in account management, recruiting, and customer retention. As the Director of Membership Services at the Cleveland Browns, Taylor has demonstrated expertise in team leadership and sales operations. With a passion for creating unique experiences for season ticket members, Taylor continues to generate revenue for the organization.
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About
I am fortunate to lead a service and retention team that works with the best fans in professional sports. As a sales and service executive with 10 years of experience in the sports industry, I love nothing more than building relationships with and creating unique experiences for our season ticket members, while continuing to generate revenue for the organization.
Work Experience
vice president live events ticket service and operations
Spectator Sports
Taylor Laurer's Professional Milestones
- Client Experience Manager (2011-06-01~2012-07-01): Implementing a comprehensive customer experience strategy to drive growth and enhance customer satisfaction.
- Client Experience Specialist (2009-11-01~2011-06-01): Provided exceptional clients with personalized support and resolving critical issues, achieving exceptional customer satisfaction.
Education
Human Resources,
Management,
Bachelors,
Bachelor Of Science In Business Administration
2004-2008Skill
Customer Service
Event Planning
Sales
Fundraising
Customer Retention
Building Relationships
Account Management
Management
Recruiting
Customer Experience
Sports
Team Leadership
Event Management
Training
Sales Management
Budgets
Cold Calling
Customer Engagement
Archtics
Brand Loyalty
Time Management
Relationship Building
Customer Relations
Customer Satisfaction
Educational Fundraising
Customer Loyalty
Leadership
Sports Marketing
Sports Management
Sales Operations
Sales Process
Customer Service Training
Certification
Colleagues
Deanna Jefferson
nike celebrity trainer and health & fitness expert owner of fab body factory
Josh Harris
founder of 26north co-founder of apollo global mgmt founder of hbse managing partner of washington commanders managing partner of 76ers general partner of crystal palace
Josh Harris
founder of 26north co-founder of apollo global mgmt founder of hbse managing partner of washington commanders managing partner of 76ers general partner of crystal palace
Bram Weinstein
founder ampire media pxp voice of the washington commanders
Mitch Gershman
Chief Marketing Officer
Other Named Taylor Laurer
Frequently asked questions
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Taylor Laurer works for Washington Commanders
Taylor Laurer's role in Washington Commanders is vice president live events ticket service and operations
Taylor Laurer works in the industry of Spectator Sports
Taylor Laurer's colleagues are Deanna Jefferson,Josh Harris,Josh Harris
Taylor Laurer's latest job experience is vice president live events ticket service and operations at Washington Commanders
Taylor Laurer's latest education in Saint Louis University
